Monica Tremblay

Monica Tremblay

Dorman Family Term Distinguished Professor

Dean's Research Fellow: 2021-2024
Area: Operations and Information Systems Management
Phone: 757-221-2621
Email: [[m|monica.tremblay]]
Office: Miller Hall 3091
CV: {{, PDF}}


Monica Chiarini Tremblay is a Professor of Business at William & Mary's Raymond A. Mason School of Business. Dr. Tremblay received her Ph.D. in Business Administration with a concentration in Information Systems and a Masters in Information Systems from the University of South Florida and a B.S. in Industrial and Systems Engineering from the University of Florida. Before joining William & Mary, Dr. Tremblay was the Information Systems and Business Analytics Department's department chair at Florida International University School of Business. While at FIU, she received the university-wide Top Scholar award and multiple service and teaching awards. At William & Mary, the MSBA program presented her the Best Professor Award (2018-2019).  

Professor Tremblay has a broad set of research interests in information systems. Her primary focus is design science research (DSR) in information systems (I.S.) and healthcare informatics. Other areas of concentration include conceptual modeling, data quality, machine learning, artificial intelligence, and health I.T., all within the context of complex societal problems, such as health disparities and foster care. 

Over her career, Dr. Tremblay has published 20 peer-reviewed articles, two book chapters, one book, and one edited volume. Of those peer-reviewed articles, four have been published since 2017 and include the top-ranked journal MIS Quarterly. Her publications include MIS Quarterly, Journal of the Association for Information Systems, Decision Sciences, European Journal of Information Systems, Decision Support Systems, ACM Journal of Data Quality. Her research has received 996 citations. In addition, she has presented her work at numerous academic and practitioner conferences and events. She has been the principal and co-investigator on several federal, state, and private grants in the area of Health Information Technology, including:

  • "Evaluation of the State of Rhode Island HIE," Rhode Island Quality Institute 
  • "Evaluation of the Florida Medicaid Reform Demonstration to Deter Fraud and Abuse," Agency for Healthcare Administration
  • "Use Case Stories As A Tool For Demonstrating Helpful Business Practices And Policies Of The Multi-State Implementation And Use Of Direct," RTI, as a subcontract for the Office of the National Coordinator for Health I.T., State Health Policy Consortium Project
  • "Evaluation of Outcomes Through the Use of Electronic Medical Passports at Our Kids," Health Foundation of South Florida
  • "Evaluation of the "Implementation of the Statewide Health Information Exchange (HIE) for the State of Florida," Florida Agency for Health Care Administration (AHCA)
  • "Stakeholder Distrust as a Barrier to Health Information Exchange (HIE) participation," HIMSS (Healthcare Information and Management Systems Society) of North Central Florida
  • "Using Knowledge Discovery Strategies to Identify Fall-related Injuries in the V.A.," Veterans Administration, Health Services Research and Development
  • "Using Text Mining to Differentiate Between PTSD and Mild TBI in OEF/OIF Veterans" Veterans Administration, Health Services Research and Development
  •  "Consortium for Healthcare Informatics Research", Veterans Administration, Health Services Research and Development

Dr. Tremblay served as a permanent member of the study session for the Health Information Technology section of Agency Healthcare Research Quality (National Institute of Health). She served as the co-editor in chief of Journal of Information Technology Theory and Application(JITTA), a senior editor Production and Operations Management Journal (POM), an associate editor Decision Sciences Journal (DSJ), an associate editor Health Systems and is on the editorial board of the Journal of the Association for Information Systems (JAIS) and the Journal of Business Analytics. She recently served as a senior editor of a special issue of Information Systems Research entitled: —Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society.

Dr. Tremblay is the past president of the Association for Information Systems Special Interest Group on Healthcare. 

Dr. Tremblay serves on a large number of conference editorial boards, including chairing panels and conferences. 

Dr. Tremblay is on the Board of Directors for a nonprofit Evident Change and serves as secretary. 

Before her academic career, Dr. Tremblay worked as a systems analyst at Exxon Mobil. She is fluent in Spanish and Italian.

Recent Publications

Monica Chiarini Tremblay, Rajiv Kohli, and Nicole Forsgren (2021). Theories in Flux: Reimagining Theory Building in the Age of Machine Learning, MIS Quarterly, 45(1) 455-459. 

Arturo Castellanos, Monica Chiarini Tremblay, Roman Lukayenko, Bini Samuel (2020). "Basic Classes in Conceptual Modeling: Theoretical Foundations and Practical Guidelines", 21(4), pp 3. Journal of the Association for Information Systems. 

Monica Chiarini Tremblay, Debra VanderMeer, Roman Beck (2018). The Effects of the Quantification of Faculty Productivity: Perspectives from the Design Science Research Community. Communications of the Association for Information Systems, 43.

Min Chen, Monica Chiarini Tremblay, Roman Lukyanenko (2017). "Information Quality Challenges in Shared Decision Making," ACM Journal of Data and Information Quality. Research Papers and Challenge Papers Volume 9 Issue 1, October 2017 Article No. 5 

Carlos Parra, Monica Chiarini Tremblay, Arturo Castellanos, Karen Paul. "Exploratory Business Discourse Analysis: Text Data Mining on Corporate Citizenship Reports of Seven American Companies from 2004 – 2012," Journal of Corporate Citizenship. 

Carlos Parra, M.C. Tremblay, A. Castellanos. "Visualizing Term Eigenvector Prominence in a Corporate Social Responsibility Context." Journal on Advances in Theoretical and Applied Informatics 2.2 (2016): 31-37.

Susan H. Fenton, M.C. Tremblay, Harold H. Lehman. "Focusing on Informatics Education," Journal of the American Medical Informatics Association (2016).

M.C. Tremblay, G. Deckard and R. Klein. "Health Informatics and Analytics – Building a Program to Integrate Business Analytics across Clinical and Administrative Disciplines," Journal of the American Medical Informatics Association (2016).

P.E. Zadeh and M. C. Tremblay. "A Review of the Literature and Proposed Classification On E-Prescribing: Functions, Assimilation Stages, Benefits, Concerns, and Risks," Research in Social and Administrative Pharmacy (2015).

Chatterjee, C. LeRouge, M.C. Tremblay. "Educating Students in Health Information Technology: I.S. Community Barriers, Challenges and Paths Forward," Communications of the AIS, Volume 33 (2013).

A.Smith, R.V. Bradley, B. Bichescu, M.C. Tremblay "I.T. Governance Characteristics, Electronic Medical Records Sophistication, and Financial Performance in U.S. Hospitals: An Empirical Investigation," Decision Sciences Journal, Volume 43, No.3 (2013).

M.C. Tremblay, A. Hevner, D. Berndt. "Design of an Information Volatility Measure for Health Care Decision Making," Decision Support Systems, Volume 52, No. 2, January 2012, pp. 331-341.

Carsten Stahl, M.C. Tremblay, C. LeRouge. "Focus Groups and Critical Social I.S. Research: How the Choice of Method Can Promote Emancipation of Respondents and Researchers," European Journal of Information Systems(2011).

Area of Interest/Expertise
  • Health Information Technology
  • Data and Information Quality
  • Unstructured Data Processing
  • Design Science Research