Chris Caracci is an adjunct professor of global strategic management. As a 30-year veteran of The Walt Disney Company, he is an expert in leadership development and organizational culture and design.
Professor Caracci consults with organizations worldwide in formulating strategies to improve their customer, client, and patient experiences. This work is accomplished through the creation of specifically and intentionally designed delivery frameworks and methodologies, human resource practices, and approaches to leadership management, development, and succession.
For 25 years, Professor Caracci has taught in the areas of business ethics, organizational behavior and development, service strategy, and leadership. His interests include improving the quality of patient experiences in healthcare settings, emotional intelligence as it drives cultural health, and value-based leadership alignment to operational strategy. Chris is a retired U.S. Air For officer.
Areas of Expertise/Interest
- Organizational Behavior
- Change Management