Biography
Biography
Monica Chiarini Tremblay is the Hays T. Watkins Professor of Business at William & Mary's Raymond A. Mason School of Business, where she also serves as a Dean's Research Fellow. She received her Ph.D. in Business Administration with a concentration in Information Systems and a Master's in Information Systems from the University of South Florida, and a B.S. in Industrial and Systems Engineering from the University of Florida. Before joining William & Mary, Dr. Tremblay was Department Chair of Information Systems and Business Analytics at Florida International University's College of Business, where she received the university-wide Top Scholar Award along with multiple teaching and service honors. At William & Mary, she has received the Faculty Excellence Award for the Master of Business Analytics program on multiple occasions and the Alfred N. Page Teaching Award.
Dr. Tremblay's research advances artificial intelligence and business analytics to address pressing challenges in healthcare and social justice. Her work on AI transparency and interpretability includes a Marginal Contribution Weighting method for comparing feature importance across machine learning models, published in INFORMS Journal on Computing, and a framework for increasing machine learning accuracy and explainability through conceptual modeling, published in Data & Knowledge Engineering. Her research on digital resilience and government data infrastructure appears in MIS Quarterly, including a study of how the Commonwealth of Virginia used data to respond to the opioid crisis and COVID-19. Her most recent Information Systems Research publication develops a forward-looking framework for disaster preparedness, using a vulnerability index of biological and socioeconomic risk factors to identify populations in need before disasters strike. Her ongoing program applying process mining and predictive analytics to juvenile justice is conducted in partnership with Celonis, which recognized William & Mary as a Center of Excellence in Process Mining and has resulted in numerous student placements. Her research has attracted more than $2 million in external funding over her career.
Dr. Tremblay serves on the editorial boards of Information Systems Research and the Journal of the Association for Information Systems, is a Senior Editor at the European Journal of Information Systems, and previously served as Co-Editor-in-Chief of the Journal of Information Technology Theory and Application and Senior Editor of the Production and Operations Management Journal.
She is Program Co-Chair of AMCIS 2027 in São Paulo, Brazil, and has chaired the ICIS Healthcare Track in multiple years. She is a past President of the Association for Information Systems Special Interest Group on Healthcare and served as a permanent member of the AHRQ Healthcare Technology and Decision Sciences study section at the National Institutes of Health.
Dr. Tremblay serves on the Board of Directors of Evident Change (formerly the National Council on Crime and Delinquency), where she is Board Secretary, and on the Advisory Board of the University of Florida's Industrial and Systems Engineering program. Before her academic career, she worked as a systems analyst at ExxonMobil. She is fluent in Spanish and Italian.
Areas of Interest/Expertise
- Health Information Technology
- Data and Information Quality
- Unstructured Data Processing
- Design Science Research
