Eleanor Loiacono

Henry A. and Phyllis Shook Professor, OISM Area Head

Area: Business Analytics
Phone: 757-221-2054
Email: [[m|eleanor.loiacono]]
Office: Miller Hall 3026

Biography

Eleanor T. Loiacono is the Henry & Phyllis Shook Professor of Business at the Raymond A. Mason School of Business, William & Mary, where she leads the Inclusive Design and Accessibility (IDEA) Hub. Her research delves into the dynamic interplay between technology and its users, focusing on enhancing user experiences through technological innovation. For over two decades, Dr. Loiacono has explored the human-technology relationship, emphasizing how mobile applications and social media can enrich people's lives. Recognized as a thought leader in universal design, she examines how individuals with diverse abilities engage with technology. Her scholarship extends to diversity in the IT workforce, particularly the experiences of women in IT. As the Principal Investigator for the $1 million National Science Foundation ADVANCE grant, "ImPACT: Increasing the Participation and Advancement of Women in Information Technology," she spearheaded efforts to foster inclusivity in the tech sector. He work has been widely published in leading information journals.

Areas of Interest/Expertise

User experience
IS accessibility for people with disabilities
Neurodiversity in IS workforce
Intersectionality in IT workforce

CV

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Ph.D., Information Technology, Terry College of Business, University of Georgia, 2000
MBA, Information Technology, Carroll School of Management, Boston College, 1996
BA, International Relations, Boston University, 1992

Henry & Phyllis Shook Professor of Business, Raymond A. Mason School of Business, William & Mary, 2023-present
Professor of Business Analytics, Raymond A. Mason School of Business, William & Mary, 2022-present
Founder and Director of the Inclusive Design and Accessibility (IDEA) Hub, Raymond A. Mason School of Business, William & Mary, 2020-present
Associate Professor of Business Analytics, Raymond A. Mason School of Business, William & Mary, 2020-2022
Affiliate Professor of Information Technology, School of Business, Worcester Polytechnic Institute, 2020-2024
Founder and Director of the Inclusive Design and Accessibility (IDEA) Hub, School of Business, Worcester Polytechnic Institute, 2018-2020
Professor of Data Science, School of Business, Worcester Polytechnic Institute, 2017-2020
Professor of Information Technology, School of Business, Worcester Polytechnic Institute, 2015-2020
Associate Professor of Information Technology, School of Business, Worcester Polytechnic Institute, 2007-2015
Assistant Professor of Information Technology, School of Business, Worcester Polytechnic Institute, 2000-2007
Graduate Assistant, Terry College of Business, University of Georgia, 1996-2000
Graduate Assistant, Carroll School of Management, Boston College, 1995-1996
Independent Research Consultant, 1995-1996
- Conducted study of pharmaceutical industry using statistical analysis. Prepared business plan. Developed and presented World Wide Web seminar.

Business Intelligence
Introduction to Data Science
Project Management
IT Strategy
Management of Information Systems
E-Commerce
Telecommunications & Networking
Systems Analysis & Design

(*Indicates collaboration when this co-author was a student)

Shah, P., Loiacono, E., & Wilson, E.V. "Off the Shelf, Still on their Minds?" Comprehending Consumer Responses to Brand Deletion." Journal of Brand Strategy, 2025, forthcoming.
Zhou*, S., Loiacono, E., & Kordzadeh, N., "Smart Cities for People with Disabilities: A Systematic Literature Review and Future Research Directions." European Journal of Information Systems, 2023, pp. 1-10. DOI: 10.1080.0960085X.2023.2297974.
Almazyad*, F., Shah, P. & Loiacono, E. "Social Media Activism for Resurrecting Deleted Brands: The Role of Consumers' Psychological Reactance." Journal of Brand Management, 2023, pp. 1-14.
Longstreet, P., Featherman, M., Brooks, S. and Loiacono, E. "Evaluating Website Quality: Which Cues Do Consumers Rely on The Most?" Information Technology and People, 2022, 35 No. 4, pp. 1271-1297.
Wilson, E.V., Srite, M., & Loiacono, E. "The Effects of Item Ordering on Reproducibility in Information Systems Online Survey Research." Communications of the Association for Information Systems, 2021, 49, 760-799.
Cao*, S. and Loiacono, E. "Perceptions of Web Accessibility Guidelines by Student Website and App Developers." in Behaviour and Information Technology, 2021, pp. 1-9.
Loiacono, E., & Wilson, E.V., "Do We Truly Sacrifice Truth for Simplicity: Comparing Complete Individual Randomization and Semi-randomized Approaches to Survey Administration." AIS Transactions on Human-Computer Interaction, 2020, Volume 12, Issue 2, pp. 45-69.
Gupta, B., Loiacono, E., Dutchack*, I., and Thatcher, J. "A Field Based View on Gender in the Information Systems Discipline: Preliminary Evidence and an Agenda for Change" Journal of the AIS, 2019, Volume 20, Issue 12.
Loiacono, E., and Ren*, H. "Building a Neurodiversity High-tech Workforce." Management Information Systems Quarterly Executive, 2018, Volume 17, Issue 4, pp. 263-279.
Loiacono, E., Fulwiler, C., Cohanim*, R., and Davis, M. "An Investigation into College Students' Preferences for Technology Integration into Mindfulness-based Stress Reduction." AIS Transactions on Human Computer Interaction, 2018, Volume 10, Issue 4, pp. 110-124.
Loiacono, E., and McCoy, S. "When Did Fun Become So Much Work: The Impact of Social Media Invasiveness on Continued Social Media Use." Information Technology and People, 2018, Volume 31, Issue: 4, pp. 966-983. DOI: 10.1108/ITP-10-2016-0239.
Loiacono, E., Iyer, L., Armstrong, D., Craig, A., and Beekhuyzen, J. "AIS Women's Network: Advancing Women in IS Academia." Communications of the AIS, 2016, Volume 38, Issue 38, pp. 784-802.
Loiacono, E., "Self-disclosure Behavior on Social Networking Websites." International Journal of Electronic Commerce, 2014, Volume 19, Issue 2, pp. 66-94. DOI: 10.1080/10864415.2015.979479.
McCoy, S., Loiacono, E., and Rodriguez Abitia, G. "Diferencias Culturales en la Evaluación de Sitios Web: Comparación entre Usuarios Estadounidenses y Mexicanos," Revista Latinoamericana y del Caribe de la Asociación de Sistemas de Información, 2013, Volume 6, Issue 1, pp. 17-45.
Loiacono, E., Urquhart, C., Bealth, C., Craig, A., Thatcher, J., Vogel, D., and Zigurs, I. "Thirty Years and Counting: Do We Still Need the ICIS Women's Breakfast?" Communications of the AIS, 2013, Volume 33, Article 6, pp. 81-96.
Loiacono, E., Djamasbi, S., and Kiryazov*, T. "Factors that Affect Visually Impaired Users' Acceptance of Audio and Music Websites" International Journal of Human-Computer Studies, 2013, Volume 71, Issue 3, pp. 321-334. DOI: 10.1016/j.ijhcs.2012.10.015
Caber, M., Albayrak, T., and Loiacono, E. "The Classification of Extranet Attributes in Terms of Their Asymmetric Influences on Overall User Satisfaction." Journal of Travel Research, January 2013, Volume 52, Issue 1. DOI: 10.1177/0047287512451139.
Loiacono, E., and Djamasbi, S. "Corporate Website Accessibility: Does Legislation Matter?" The Universal Access in the Information Society, 2013, Volume 12, Issue 1, pp. 115-124. DOI: 10.1007/s10209-011-0269-1.
Loiacono, E., and Djamasbi, S. "Moods and Their Relevance to Systems Usage Models within Organizations: An Extended Framework." AIS Transactions on Human-Computer Interactions, 2010, Volume 2, Issue 2, pp. 55-72.
Loiacono, E., Romano, N., and McCoy, S. "The State of Corporate Website Accessibility." Communications of the ACM, 2009, Volume 52, Issue 9, pp. 128-132. DOI:10.1145/1562164.1562197.
Djamaski, S., Fruhling, A., and Loiacono, E. "Influence of Affect, Attitude and Usefulness in the Acceptance of Telemedicine Systems." The Journal of Information Technology and Theory Application, 2009, Volume 10, Issue 1, Article 4.
Elms, M. and Loiacono, E. "Project-Based Service-Learning for an Unscripted World: The WPI IQP Experience." International Journal of Organization Analysis, 2009, Volume 17, Issue 1, pp. 23-39. DOI: 10.1108/19348830910948887.
McCoy, S., Everard, A., and Loiacono, E. "Online Ads in Familiar and Unfamiliar Sites: Effects on Perceived Website Quality and Intention to Reuse." Information Systems Journal, online version: June 2009, pp. 1-22, paper version: 2009, Volume 19 pp. 437-458. DOI: 10.1111/j.1365-2575.2007.00290.x.
Taylor, N., Loiacono, E., and Watson, R. "Alternative Scenarios to the "Banner" Years: A Test of Alternative Formats to Web Banner Ads." Communications of the ACM, 2008, Volume 51, Issue 2, pp. 53-58.
Djamasbi, S., Loiacono, E., Tulu, B. and Whitefleet-Smith, J. "Can a Reasonable Time Limit Improve the Effective Usage of a Computerized Decision Aid?" Communications of the AIS, 2008, Volume 23, Article 22.
Djamasbi, S. and Loiacono, E. "Do Men and Women Use Feedback Provided by Their Decision Support Systems (DSS) Differently?" Decision Support Systems, 2008, Volume 44, Issue 4, pp. 854-869. DOI: 10.1016/j.dss.2007.10.008.
Loiacono, E.T., Watson, R.T., & Goodhue, D.L. "WebQual: An Instrument for Consumer Evaluation of Web Sites." International of Electronic Commerce, 2007, Volume 11, Issue 3, 51-87. DOI: 10.2753/JEC1086-441510302.
Loiacono, E., and Lin, H. "Web Site Quality: A Cross-Cultural Comparison of U.S. and Chinese Website Customers." Journal of International Technology and Information Management, 2005, Volume 14, Issue 1, Article 5, pp. 53-69.
Loiacono, E., and McCoy, S. "Website Accessibility: A Cross-Sector Comparison." The Universal Access in the Information Society, 2006, Volume 4, Issue 4, pp. 393-399. DOI: 10.1007/s10209-005-0003-y.
Loiacono, E., McCoy, S. and Chin*, W. "Federal Web site accessibility for people with disabilities." IT Professional, 07 November 2005, Volume 7, Issue 1. DOI:10.1109/MITP.2005.1407801.
Loiacono, E. "Cyberaccess: Web accessibility and corporate America." Communications of the ACM, December 2004, Volume 47, Issue 12, pp. 82-87. DOI: 10.1145/1035134.1035138.
Loiacono, E. and McCoy, S. "Charity Begins at the Homepage: Providing Access to the Web for People with Disabilities." Communications of the AIS, 2004, Volume 13, Article 29, pp. 471-485.
Lin, H., Fan, Y. and Loiacono, E. "A Practical Scheduling Method based on Work Flow Management Technology." International Journal of Advanced Manufacturing Technology, 2004, Volume 24, Issue 11-12, pp. 919-924. DOI: 10.1007/s00170-003-1799-3.
Loiacono, E. and McCoy, S. "Web Site Accessibility: An Online Sector Analysis." Information Technology and People, 2004, Volume 17, Issue 1, pp. 87-101. DOI: 10.1108/09593840410522198.
Loiacono, E. "Improving Web Accessibility." IEEE Computer, January 2003, Volume 36, Issue 1, pp. 106-108. DOI: 10.11099MC.2003.1160062.
Watson, H., Haines, M., and Loiacono, E. "The Approval of Data Warehousing Projects Findings from Ten Case Studies." Journal of Data Warehousing, 1998, Volume 3, Number 3, pp. 29-37.
- Reprinted in Analytische Information - Systeme, 2nd edition, P. Chamoni and P. Gluchowski (eds.), New York: Springer, 1999, pp. 27-43. DOI: 10.1007/978-3-662-057-10-0_2.
Segars, A. and Loiacono, E. "Integrating Organizational Systems Development Efforts: An Architectural Perspective and Framework for Transformation." Journal of Information Technology Management, 1998, Volume 9, Number 2, pp. 1-16.

Loiacono, E. "ImPACT IT: Increasing the Participation and Advancement of Women in Information Technology," AIS 2024 Annual Report.
Loiacono, E. "A New Era for the Human-Computer Interactions Community," AIS Transactions on Human-Computer Interaction, 2009, Volume 1, Issue 1, Article 3.
Loiacono, E., "Web Site Quality and Accessibility: Where Are We and Where Do We Need to Go?" Cutter Benchmarking Review, 2008, Volume 8, Issue 9, pp. 5-27.
Loiacono, E., McCoy, S. and Romano, N. "Information Technology Systems Accessibility." The Universal Access in the Information Society, 2006, Volume 5, Issue 1, pp. 1-3. DOI: 10.1007/s10209-006-0018-z.
McCoy, S., Loiacono, E. and Abitia, G. "Cross Cultural Information Systems Research." Journal of Global Information Technology Management, 2004, Volume 7, Issue 4, pp. 1-2. DOI: 10.1080/1097198X.2004.10856381.

(*Indicates collaboration when this co-author was a student)

Zhou, S., Loiacono, E. & Gupta, B., "Decision-Making in the Age of Generative AI: A Leadership Discourse Perspective" Pre-ICIS Special Interest Group on Data Support and Analysis (SIGDSA) Symposium. In-person & Online, December 13-14, 2025.
Gelman*, H., Hastings, J., Kenley, D., & Loiacono, E., "Toward an Insider Threat Education Platform: A Theoretical Literature Review" International Conference on Computer & Applications. El Sherouk, Egypt, December 17-19, 2024, Research & Publications, 90.
Loiacono, E., Iyer, L., Long Lingo, E., Carter, M., & Randolph, A., "ADVANCE Challenges in a Global Association Setting" ADVANCE Equity in STEM Community Convening 2024. Baltimore, MD. June 2-5, 2024.
Iyer, L. & Loiacono, E., "Exploring Gender Disparities in Recommendations Letters in IS Academia" Pre-International Conference on Information Systems (ICIS) 2023 Special Interest Group on Social Inclusion workshop, Hyderabad, India, December 10-13, 2023.
Zhou*, S. & Loiacono, E. "Analyzing Gender Differences in Information Systems Research Using Topic Modeling with Machine Learning" Northeast Association for Information Systems (NEAIS) 2023 conference, Durham, New Hampshire, US, October 28, 2023.
Gupta, B., Iyer, L., Loiacono, E., & Boudreaux, M. "Gender and IS Academic Leadership: Exploring Approaches and Impacts on Organizational Success" Pre-European Conference on Information Systems (ECIS) 2023 workshop: Social Justice and Inclusion to Co-create Digital Futures, Kristiansand, Norway, June 11-16, 2023.
Zhou*, S., Gupta, B., & Loiacono, E. "Perceived Leadership Styles of Women and Men Tech Thought Leaders on Social Media: A Sentiment Analysis Study" Pre-European Conference on Information Systems (ECIS) 2023 workshop: Social Justice and Inclusion to Co-create Sustainable Digital Futures, Kristiansand, Norway, June 11-16, 2023.
Loiacono, E., Iyer, L., Lingo Long, E., Carter, M., & Randolph, A., "ImPACT IT Grant" Leading and Managing in the Digital Era Research Colloquium, Syros, Greece, June 19-23, 2023.
Lingo Long, E., Loiacono, E., Iyer, L. Carter, M., & Randolph, A., "Early Innovation Findings: Piloting a Sustainable Global, Network Model for Springboarding Mid-Career Advancement" Equity in STEM Community Convening 2023, Durham, NC, June 5-7, 2023.
Zhou*, S. and Loiacono, E., "A Review of Gender Research in Information Systems: From Bibliometric Analysis to Future Research Directions" Southern Association for Information Systems Conference (SAIS), Hilton Head, NC, March 24-25, 2023.
Zhou*, S., Nerur S., Loiacono, E., Iyer, L. Lingo Long, E., Carter, M., & Randolph, A., "Authorship, Collaboration, and Influence of Women IS Scholars: Using Social Network Analysis," Americas Conference on Information Systems (AMCIS), Minneapolis, MN, August 10-14, 2022. Awarded Top 25% Paper.
Loiacono, E., Iyer, L. Lingo Long, E., Carter, M., & Randolph, A., "Developing a Network of Global Catalysts to Help Mid-Career Faculty Springboard to the Next Phase of Their Career Advancement," Equity in STEM Community Convening 2022, Washington, DC, May 31-June 3, 2022.
Loiacono, E., and Cabral H., "Measuring the Success of Neurodiversity Job Placement Programs in High Tech Industries" 4th Annual Virtual Autism at Work Research Workshop, Virtual, May 16-18, 2022.
Almazyad*, F., Shah, P., and Loiacono, E., "Brand Resurrection: The Role of Consumers' Psychological Reactance in Social Media Activism," American Marketing Association (AMA) Winter Conference, Las Vegas, Nevada, February 18-20, 2022.
Cao*, S., Strong, D., & Loiacono, E. "Examining Power Relationships in the Use of Information Systems to Comply with Laws and Enable Social Inclusion," Hawaii International Conference on Systems Science (HICSS), Maui, Hawaii, January 3-7, 2022.
Zhou*, S. and Loiacono, E., "Smart Cities for All," Virtual, International Conference on Information Systems (ICIS), December 13-16, 2020.
Cao*, S., Loiacono, E., & Annabi, H., "A Design Theory of Information Systems Applied to the Workplace Accommodation Process: A Research Plan," Virtual, Americas Conference on Information Systems (AMCIS), August 10-14, 2020.
Zhou*, S. and Loiacono, E., "Smart Cities for All," Virtual, Americas Conference on Information Systems (AMCIS), August 10-14, 2020.
Cao*, S. & Loiacono, E., "Understanding Information Systems in the Accommodation Process: A Pilot Study," New England Association for Information Systems Conference, May 2020, (presented May 2021 due to COVID-19 postponement.
Almazyad*, F., Loiacono, E., and Shah, P., Control vs Content: A Systematic Review of the Social Media Research Literature, Hawaii International Conference on Systems Science (HICSS), Maui, Hawaii, January 7-10, 2020.
Cao*, S., Loiacono, E., & Hala Annabi, "Exploring the Workplace Accommodation Process for People with Disabilities" Post-ICIS Special Interest Group on Social Inclusion Workshop, Munich, Germany, December 18, 2019.
Cao*, S., & Loiacono, E. "An Exploratory Study of The Potential of Enterprise Accommodation Systems," New England Association for Information Systems (NEAIS) First Annual Conference, Bentley University, Waltham, Massachusetts, May 31, 2019.
Almazyad*, F., Shah, P., and Loiacono, E., Consumer Reactions to Brand Deletion: The Role of Psychological Reactance in Social Media Activism (ACR), Atlanta, Georgia, October 17-20, 2019.
Cao*, S., and Loiacono, E., "The State of the Awareness of Web Accessibility Guidelines of Student Website and App Developers" Human-Computer Interaction International (HCII), Orlando, Florida, July 26-31, 2019.
Almazyad*, F., and Loiacono, E., "From the Street to the Tweet: Applying Task Technology Fit to Examine the Information Technology Role in Revolutionizing Social Movements" Human-Computer Interaction International (HCII), Orlando, Florida, July 26-31, 2019.
Cao*, S., and Loiacono, E., "An Exploratory Study of the Role of Information Systems in Accommodation Process in Organizations" New England Association for Information Systems Conference, Waltham, Massachusetts, May 31, 2019.
Cao*, S., Loiacono, E., and Iyer, L., "Advancing in IS Academia: A Qualitative Study" Post-ICIS Special Interest Group on Social Inclusion Workshop, San Francisco, California, December 16, 2018.
Cao*, S. and Loiacono, E., "Perceptions of Web Accessibility Guidelines by Student Website and App Developers" Pre-ICIS Special Interest Group on Human Computer Interaction Workshop, San Francisco, California, December 13, 2018.
Loiacono, E., Shaw, P., and Almazyad*, F. "Bringing Dead Brands Back from the Grave: The Power of Social Media" Americas Conference on Information Systems (AMCIS), Boston, New Orleans, Louisiana, August 16-18, 2018.
Loiacono, E., Iyer, L., and Cao*, S. "Academic Career Advancement in IS: Does Gender Matter? Americas Conference on Information Systems (AMCIS), New Orleans, Louisiana, August 16-18, 2018.
Loiacono, E., Iyer, L., and Cao*, S. "Gender Equity in IS Academia" Boston Area Information Systems Workshop (BAIS), Lowell, Massachusetts, May 11, 2018.
Loiacono, E., and Ren*, H. "Neurodiversity in the IT Workforce" Society for Information Management (SIM) Connect Live, Dallas, Texas, April 11-13, 2018.
Loiacono, E., and Ren*, H. "Neurodiversity in the IT Workforce" MISQUE Workshop at Hawaii International Conference on Systems Science (HICSS), Big Island, Hawaii, January 3, 2018.
Wilson, V., Srite, M., and Loiacono, E. "A Call for Item-ordering Transparency in Online IS Survey Administration" Americas Conference on Information Systems (AMCIS), Boston, Massachusetts, August 10-12, 2017.
McCoy, S., Loiacono, E. and Cao*, S. "The Impact of Texting Interruptions on Task Performance" Human-Computer Interaction International (HCII), Vancouver, Canada, July 9-4, 2017. DOI: 10.1007/978-3-319-58559-8_9.
Shah, P., Loiacono, E. and Ren*, H. "Video Blogs: A Qualitative and Quantitative Inquiry of Recall and Willingness to Share" Human-Computer Interaction International (HCII), Vancouver, Canada, July 9-4, 2017. DOI: 10.1007/978-3-319-58559-8_20.
Loiacono, E., Iyer, L. and Armstrong, D. "Where do Women Stand? - Academic Career Advancement in Information Systems" Post-ICIS Special Interest Group on Social Inclusion Workshop, Dublin, Ireland, December 14, 2016.
Shah, P. and Loiacono, E. "The Effect of Source, Medium and Audience Characteristics in the Context of Vlogs" American Marketers Association (AMA) 2016 Winter Marketing Educators Conference, Las Vegas, Nevada February 26-28, 2016.
Loiacono, E. "Women in IS: Where do we stand?" Special Interest Group on Social Inclusion Post International Conference on Information Systems (ICIS) Workshop, Fort Worth, Texas, December 16, 2015.
Shah, P. and Loiacono, E. "Information Search in an Era of Connected Consumers" Academy of Marketing Science Annual Conference (AMS), Indianapolis, May 21-23, 2014. DOI: 10.1007/978-3-319-11815-4_78.
Loiacono, E. and Despande*, S. "WebQual and Its Relevance to Users with Visual Disabilities" Human-Computer Interaction International (HCII), Crete, Greece, June 22-27, 2014. DOI: 10.1007/978-3-319-07293-7_54.
Loiacono, E. and Shah, P. "Image-Blogs: Consumer Adoption and Usage" Human-Computer Interaction International (HCII), Crete, Greece, June 22-27, 2014. DOI: 10.1007/978-3-319-07293-7_21.
Loiacono, E. and McCoy, S. "Factors Affecting Continued Use of Social Media" Human-Computer Interaction International (HCII), Crete, Greece, June 22-27, 2014. DOI: 10.1007/978-3-319-07293-7_20.
Loiacono, E., and Xiao*, L. "Evaluating the Information Systems Women Network (ISWN Mentoring Program" Americas Conference on Information Systems (AMCIS), Chicago, Illinois, August 15-17, 2013.
Loiacono, E. and Lin*, M. "Understanding the Impact Congruent Images & News Articles Have on Mood and Attitude" Human-Computer Interaction International (HCII), Las Vegas, Nevada, July 21-26, 2013, S. Yamamoto (Ed.): HIMI/HCII 2013, Part I, LNCS 8016, pp. 628-634, Springer, Heidelberg. DOI: 10.1007/978-3-642-39209-2_70.
McCoy, S., Loiacono, E. and Moody, G. "The Effects of Website Familiarity on Website Quality and Intention to Use" Human-Computer Interaction International (HCII), Las Vegas, Nevada, July 21-26, 2013. DOI: 10.1007/978-3-642-39209-2_25.
Loiacono, E., Carey, D., Misch, A., Spencer, A., and Speranza, R., "Personality Impacts on Self-disclosure Behavior on Social Networking Sites" Americas Conference on Information Systems (AMCIS), Seattle, Washington, August 2012.
Loiacono, E. and Djamasbi, S., "A Comparative Analysis of Blind and Sighted Users' Acceptance of Online Music Stores" Pre-ICIS Special Interest Group on Human Computer Interaction Workshop, Shanghai, China, December 4, 2011.
Loiacono, E., Djamasbi, S., Tulu, B. and Pavlov O. "Why Virtual Job Recruitment Is Not Well Accepted by Generation Y?—A Case Study on Second Life" Human-Computer Interaction, J.A. Jacko (Ed.) Springer-Verlag, Berlin Heidelberg, Part IV, HCII 2011, LNCS 6764. pp.245-254, 2011. DOI: 10.1007/978-3-642-21619-0_32.
Djamasbi, S., Loiacono, E., and Mendelson, Y. "Affect Feedback during Crisis and its Role in Improving IS Utilization" Information Systems for Crisis Response and Management (ISCRAM), Seattle, Washington, May 2-5, 2010.
Loiacono, E., Djamasbi, S., and Dabholkar*, G. "Affect and HCI: Past, Present, and Future." Pre-ICIS Special Interest Group on Human Computer Interaction Workshop, Phoenix, Arizona, December 14, 2009.
McCoy, S., Loiacono, E., and Jones, B. "Cultural Differences in Website Evaluation: Comparing US and Mexican Users." Global Information Technology Management Conference (GITMA), Naples, Italy, June 18, 2007.
Djamasbi, S. and Loiacono, E. "Gender, Feedback, and Decision Making: How Men and Women Differ on the Use of Computerized Feedback." Americas Conference on Information Systems (AMCIS), Acapulco, Mexico, August 4-6, 2006.
McCoy, S., Everard, A., and Loiacono, E. "Online ads in familiar and unfamiliar sites: effects on perceived website quality and intention to reuse." Americas Conference on Information Systems (AMCIS), Acapulco, Mexico, August 4-6, 2006. DOI: 10.1111/j.1365-2575.2007.00290.x.
Romano, N., Loiacono, E., and McCoy, S. "Information Systems Accessibility Minitrack Introduction," "Information Systems Accessibility," Proceedings of the 38th Annual Hawaii International Conference on System Sciences, Big Island, HI, USA, 2005, pp. 182-182. DOI: 10.1109/HICSS.2005.321.
Loiacono, E., Taylor, N. and Djamasbi, S. "Online Mood Induction." Americas Conference on Information Systems (AMCIS), Omaha, Nebraska, August 11-14, 2005.
Loiacono, E., Dunkel, B., Liberman, P., MacInnes, J., and Watkins, G. "3-D Imaging: Accessibility for People with Disabilities." Human-Computer Interaction International Conference (HCII), Las Vegas, Nevada, July 22-27, 2005.
Loiacono, E., McCoy, S. and Morin*, J. "A Study of International Government Web Site Accessibility." Global Information Technology Management Conference (GITMA), San Diego, California, June 13-15, 2004.
Loiacono, E., and Lin, H. "Website Quality: A Cross-Cultural Comparison of United States and China Business Customers." Americas Conference on Information Systems (AMCIS), Tampa, Florida, August 4-6, 2003.
Loiacono, E., Chen*, D., and Goodhue, D. "WebQual™ Revisited: Predicting the Intent to Reuse a Web Site." Americas Conference on Information System (AMCIS), Dallas, Texas, August 9-11, 2002.
Goodhue, D. and Loiacono, E. "Randomizing survey question order vs. grouping questions by construct: an empirical test of the impact on apparent reliabilities and links to related constructs." Hawaii International Conference on Systems Sciences (HICSS), Big Island, Hawaii, January 7-11, 2002.
Loiacono, E., Watson, R., and Goodhue, D. "WebQual™: A Web Site Quality Instrument." American Marketing Association: Winter Marketing Educators' Conference, Austin, Texas, Winter 2002, pp. 432-438.
Krauss*, F., Loiacono, E., and Kasouf, C. "Web site quality: Cross-cultural comparison of U.S. and German business customers." Americas Conference on Information Systems (AMCIS), Boston, Massachusetts, August 3-5, 2001.
Loiacono, E. "WebQual™: A Web Site Quality Instrument." International Conference on Information Systems (ICIS) Doctoral Consortium, Charlotte, North Carolina, December 1999.
Loiacono, E. "WebQual™: A Web Site Quality Instrument." Americas Conference on Information Systems (AMCIS) Doctoral Consortium, Milwaukee, Wisconsin, August 13-15, 1999.
Loiacono, E. and Taylor, N. "Factors Affecting Perceptions of Web Site Quality." Association for Information Systems (AMCIS), Milwaukee, Wisconsin, August 13-15, 1999.
Taylor, N., Loiacono, E., and Watson, R. "Web Advertising: Alternatives Scenarios to the Banner Years." Association for Information Systems (AMCIS), Baltimore, Maryland, August 1998.
Watson, R., Loiacono, E., Taylor, N., Haines, M., and Hilmer, K. "Data Management: A Look Inside the Webmaster's Domain." Georgia Research in Information Technology and Systems (GRITS), Statesboro, Georgia, March 7, 1997.

Dow-Burger, K. (moderator), Loiacono, E. and three others, "Research Representative of the Diversity of Experiences and Identities within the Community" Sixth Annual Neurodiversity at Work Research Conference, College Park, Maryland, May 30, 2024.
Pouloudi, N. & Murphy, A. (moderators), Apospori, E., Irvin, N., and Loiacono, E., "Broadening and Deepening DEI Research" DEI Panel Leading and Managing in the Digital Era (LDME), Athens, Greece, July 20, 2023.
Connelly, A. (moderator), Loiacono, E., Iyer, L., Ashong Elliot, M. and Cooper, V., "Engaging Women in Information Systems: Where Are We Headed?" Americas Conference on Information Systems (AMCIS), Montreal, Canada, August 9-13, 2021.
Carter, M. (moderator), Thatcher, B., Lee, A., Armstrong, D., and Loiacono, E. "Social Inclusion in a Hyperconnected World" Americas Conference on Information Systems (AMCIS), Chicago, Illinois, August 15-17, 2013.
Loiacono, E. "The Shape of Things to Come: The IS Curriculum After Semester Conversion." Georgia Research in Information Technology and Systems (GRITS), Statesboro, Georgia, March 7, 1997.

Ashish Gupta, Rafaele Ciriello, Eleanor Loiacono (panelist), "Productive and Ethical Use of AI in Your Research and Teaching" AMCIS 2025 Doctoral Consortium, Montreal, Canada, August 14, 2025.
Loiacono, E. (moderator), Ahuja, M., Mills, A., Steyn, R., Tremblay, M. "Women in IS: Challenges and Opportunities" ICIS 2024 AIS Women's Network Workshop, Bangkok, Thailand, December 15, 2024.
Loiacono, E. (moderator), Franco-Watkins, A., Henderson, D., and Haskins, N. "W&M Women - Women in Academia: Journeys through the Professoriate" William & Mary, Williamsburg, VA, September 30, 2021.
Loiacono, E. (moderator), Anderson, P., Barr, V., Ding, W., Gorr, H. and Kamat, R. "Data Science Career Panel" Central Massachusetts Women in Data Science (WiDS) Conference, Worcester, MA, March 4, 2019.
Loiacono, E. (facilitator), Mazrui, S., Orslene, L., Golden, L., and Pettit, R. "United Nations: Bridging the Digital Skills Gap for Persons with Disabilities Globally" Sustainable Employment of Persons with Disabilities Globally, Washington, DC, June 26, 2018.

Loiacono, E. and Cao, S. The chains that bind: Gender, disability, race, and IT accommodations. In E. Trauth and J. Quesenberry (Eds.) Handbook of Gender and Technology: Environment, Identity, Individual. Northampton, Edward Publishing, February 2023.
Ives, B., Loiacono, E., and Picolli, G. "DSL Provisioning: Redefining Customer Service." Communications of the AIS, December 2001, Volume 7, Article 21.
Turban, E., Aronson, J., and Loiacono, E. Instructor's Manual with Test Item File and Transparency Masters: Decision Support Systems and Intelligent Systems. New York, Prentice Hall, 1998.

Gupta, B., Iyer, L., Loiacono, E. and Long Lingo, E. "Helping Mid-career Faculty Springboard to the Next Phase of Their Career Advancement: A Catalyst Approach." Americas Conference on Information Systems (AMCIS), Minneapolis, MN, August 10-14, 2022.
Loiacono, E. and Iyer, L., "AISWN Pre ICIS Workshop-Advancing Women in IS Academia" International Conference on Information Systems (ICIS), Fort Worth, TX, December 12, 2015.
Loiacono, E. and Iyer, L., "AISWN Pre ICIS Workshop-Advancing Women in IS Academia" International Conference on Information Systems (ICIS), Auckland, New Zealand, December 13, 2014.

W. Taylor Reveley, III, Interdisciplinary Faculty Fellow Award, 2025: Loiacono, E. and Huber, H., "Advancing Inclusive Employment for Individuals with Disabilities through Greater Data, Understanding, and Innovation," to W. Taylor Reveley, III, Interdisciplinary Faculty Fellow, 2025-2028 for $24,000.
Grant Application Submitted 2024: Loiacono, E. (PI) and Huber, H., "Understanding the Workplace Barriers and Supports STEM Workers with Learning Disabilities and Attention Issues (LDAI) Face" to the National Science Foundation for $666,304.
Extension Accepted 2024: Charles Center Faculty-Mentored Research Incubator Extension Application, granted by the William & Mary Charles Center Faculty-Mentored Research Incubator Project for 2024 for $15,000.
Grant Accepted 2022: "IDEA Hub student research-based collaboration with the United Nations High Commission on Refugees (UNHCR)" granted by the William & Mary Charles Center Faculty-Mentored Research Incubator Project for 2022 & 2023 for $20,000.
Grant Accepted 2020: Loiacono, E. (PI), Long-Lingo, E., and Iyer, L. "ImPACT IT: Increasing the Participation and Advancement of Women in IT Proposal" to ADVANCE: Increasing the Participation and Advancement of Women in Academic Science and Engineering Careers (ADVANCE) National Science Foundation Grant Number: 017130 (WPI), 2017130 (W&M), for $998,053.
Grant Accepted: "Supporting WPI Women Faculty Researchers" to the WPI Women's Impact Network, granted $7,600 over 1 year, 2018-2019.
Grant Application Submitted 2017: Loiacono, E. (PI), Long-Lingo, E., Iyer, L., Carter, M. and Randolph, A. "ImPACT IT: Increasing the Participation and Advancement of Women in IT Proposal" to ADVANCE: Increasing the Participation and Advancement of Women in Academic Science and Engineering Careers (ADVANCE) (under NSF) for $997,719.
Grant Accepted: Loiacono (PI). "Developing a Women's Information Systems Network Workshop" to the Elsevier Foundation for $67,000 over 2 years, 2013-2015.
Grant Accepted: "Creating Online Training Modules for Peer Mentors with Disabilities" to the WPI Educational Development Council, granted $10,000 over 1 year, 2014-2015.
Grant Application Submitted 2011, 2013: Loiacono (PI), Strong, D., and Makoul, G. "Personas: Helping CHIT Developers Better Understand the Personal Health Information Management Needs of Patients with Diabetes and Other Vision, Hearing, and Mobility Disabilities" to Agency for Healthcare Research and Quality (AHRQ) (under NIH) for $969,917.
Grant Application Submitted 2010, 2012: Loiacono, E. (PI), Djamasbi, S., and D'Mello, S. "Decision Making: The Role of Heart Rate Variability and Affect Management in Decision-Making Performance During Emergencies." to the Decision, Risk, and Management Science (DRMS) (under NSF) for $423,016.
- Awarded Faculty Advancement in Research grant from WPI Research and Development Council, $17,200.
Supported through Alfred P. Sloan Foundation Grant given to the Metal Processing Institute at WPI. $5,000 for research into the website quality of metal processing firms, 2001.

NSF Awarded, "Preparing Autistic Students for the AI Workforce," Andrew Begal, Rick Kubina, Somayeh Asadi, and Taniya Mishra, 2023-present.
NSF Submitted, "Understanding Barriers in Technical Interview Settings and Training for Neurodiverse Candidates Joining the Tech Workforce," Chris Brown, 2024.

ADVANCE Implementation Mentors (AIM) Network Speaker, "ImPACT IT ADVANCE Grant: Working with an Association," Online, December 9, 2025.
Mason School Research Seminar Series Speaker, "AI Accessibility as a Boundary-Spanning Capability: The AACM-STA-DIP Framework," William & Mary, Williamsburg, VA, November 14, 2025.
GReSI Research Seminar Series Speaker, "Neurodiversity in the digital Workforce & Design," HEC Montréal, CA, November 7, 2025.
GReSI Ph.D. Professional Development Workshop Speaker, "Career Development Plan Workshop," HEC Montréal, Montréal, CA, November 7, 2025.
Keynote Speaker, "Neurodiversity in the Digital Workforce and Design Space," 25th Conference of the Portuguese Association for Information Systems, Açores, Portugal, October 17, 2025.
Clary Seminar Series Speaker, "Neurodiversity in the Digital Workforce and Design Space," Kennesaw State University, Kennesaw, GA, February 7, 2025.
Speaker, "Virtual Book Launch: HANDBOOK OF Gender and Technology: Environment, Identity, & Individual," Online, September 17, 2024.
Speaker, "Hunter Centre for Entrepreneurship, Strathclyde Business School, University of Strathclyde's Neurdiversity Day 2023" Online, September 27, 2023.
Speaker, "Moving Forward: AES DE&I Data Collection Task Force initiative" Online, October 26, 2022.
Speaker, "DEI Roundtable with Eleanor T. Loiacono," New York, New York, October 20, 2022.
Speaker, Loiacono, E., "Making a Difference in the World: How Student-Faculty Research Collaboratives Impact the World." William & Mary Women's Weekend, September 18, 2022.
Panelist, Latin and Caribbean AIS Chapter Research Seminar on Information Systems on "Where is the IS Field," Sánchez, A. (moderator), Loiacono, E., Marakas, G., and Neiderman, F., Online, September 12, 2022.
Keynote Speaker, "Diversity, Equity, & Inclusion: A Path Forward," Special Interest Group on Social Inclusion ICIS Workshop, December 11, 2021.
Host & Presenter, "Association for Information Systems Diversity, Equity, & Inclusion Townhall." International Conference on Information System, Austin, TX, December 13, 2021.
Panelist, "Diversity & Inclusion." Association for Financial Technology, Sonoma, CA, September, 20, 2021.
Keynote Speaker, "Impacting Women in STEM." Women's Welcome Leadership Event, September 7, 2021.
Podcast Guest, RE-Focus with Angela Stephens, Podcast Episode #43, April 29, 2021.
Podcast Guest, "Supporting the Career Development of Neurodiverse Students." Uconnect, Career Conversation Everywhere Podcast Episode #5, October 14, 2020.
Keynote Speaker, "Building a Neurodiverse High-tech Workforce," Association of University Career Development Center Communications Professionals Conference, Online, June 25, 2020.
Dell Guest Speaker, Loiacono, E., "Building a Neurodiverse High-tech Workforce." Dell, Virtual, MA, April 22, 2020.
United Nations International Labour Union Guest Speaker, Loiacono, E., "Multi-disciplinary partnerships with Worcester Polytechnic Institute." United Nations International Labour Union Global Business and Disability Network Annual Meeting, Geneva, Switzerland, November 22, 2019.
Guest Speaker, Loiacono, E., "Building a Neurodiverse High-tech Workforce." Massachusetts Inclusive Concurrent Enrollment Initiative Conference, Westboro, MA, June 7, 2019.
Key Speaker, Loiacono, E., "Building a Neurodiverse High-tech Workforce." Microsoft Autism at Work Summit Research Workshop, Redmond, WA, May 29, 2019.
Shah, P., Loiacono, E., and Almazyad, F., "Bringing Brands Back from the Grave: The Power of Social Media." Research, Discovery, and Innovation (ReDI) Symposium Poster Presentation, May 13, 2019.
Guest Speaker, Loiacono, E., "Building a Neurodiverse High-tech Workforce." Great Minds and Brave Spaces, Worcester Polytechnic Institute, Worcester, MA, March 26, 2019.
Loiacono, E. and Ren*, H. "Neurodiversity and the IT Workforce" Microsoft's Autism at Work Research Workshop, Redmond, Washington, April 24-26, 2018.
Loiacono, E. and Ren*, H. "Neurodiversity and the IT Workforce" Society of Information Management (SIM) Connect Live, Dallas, Texas, April 11-13, 2018.
"Neurodiversity and the IT Workforce." Raymond A. Mason School of Business, William & Mary, Williamsburg, VA, November 17, 2017.
"Women in IT." Florida International University AIS Student Chapter, Florida International University, Miami, FL, March 1, 2016.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 20, 2015.
"The User Experience: The Intersection of People and Technology." UMass Department of Psychiatry, Shrewsbury, MA, May 14, 2015.
Keynote Speaker, "Inclusion Design: Accessibility and the User's Experience," International Congress of Informatics and Computing, Aguascalientes, Mexico, October 23, 2014.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 17, 2014.
"Website Accessibility." Undergraduate Webware Course, WPI, Worcester, MA, January 27, 2014.
"Flipping without Flopping: Real-world Experiences with Classroom Flipping." November 18, 2013.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 16, 2013.
"Website Accessibility." Undergraduate Webware Course, WPI, Worcester, MA, October 8, 2012.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 17, 2012.
"The User Experience." UMass Medical School, Worcester, MA, May 15, 2012.
"Positive Mood & Heart Rate Variability: Their Impact on Decision Making Under Time Pressure." Department of Defense, Human Factors Engineering Technical Advisory Group Meeting 65, Natick, MA, May 3, 2011.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 15, 2010.
"User Experience and Decision Making: The Role Affect Plays." Department of Defense, Human Factors Engineering Technical Advisory Group Meeting 62, Key West, FL, November 3, 2009.
"Website Accessibility." Graduate Electronic Commerce Strategies Course, Harvard University, Cambridge, MA, July 14, 2009.
"Online Ads in Familiar and Unfamiliar Sites: Effects on Perceived Website Quality and Intention to Reuse." Centro di Ricerca sua Sistemi Informative (CeRSI), Luiss "Guido Carli" University, Rome, Italy, June 15, 2007.
"Decision Making under Time Pressure: The Role of Affect and its Management during Emergencies" WPI Department of Management Seminar Series, Worcester, MA, May 2, 2007.
"The Value of an MBA." for the Greater Boston MBA Consortium, Chestnut Hill, MA, October 27, 2005.
"Fostering Student Contributions to Society: The WPI IQP Experience." for WPI Interdisciplinary and Global Studies Division, Bag Lunch Seminar, Worcester, MA, March 31, 2005.
IT Accessibility: The Legislative and Business Perspectives." for WPI Assistive Technology Research Center, Worcester, MA, May 18, 2004.
"Case Study Skills." for WPI Department of Management Graduate Students, Worcester, MA, September 4, 2002.
"WebQual™: A Measure of Web Site Quality." Lycos, Waltham, Massachusetts, July 2, 2002.
"WebQual™: Application into the Metal Process Industry." Powder Metallurgy Research Center Worcester, Massachusetts, April 11, 2002.
"WebQual™: Possible Business-to-Business Application." Powder Metallurgy Research Center Worcester, Massachusetts, April 6, 2001.
"WebQual™: A Web Site Quality Instrument." Lycos, Waltham, Massachusetts, November 29, 2000.
"WebQual™: A Web Site Quality Instrument." Marketing & Electronic Commerce course, Dr. Chickery Kasouf, WPI, Worcester, Massachusetts, November 27, 2000.
"WebQual™: A Web Site Quality Instrument." WPI Computer Science Colloquium, Worcester, Massachusetts, October 27, 2000.
"WebQual™: A Web Site Quality Instrument." MBA Electronic Commerce course, Dr. Rick Watson, University of Georgia, Athens, Georgia, March 28, 2000.
"Electronic Commerce Fundamentals." Marketing & Electronic Commerce course, Dr. Ashutosh Dixit, University of Georgia, Athens, Georgia, February 9 & 11, 2000.
"WebQual™: A Web Site Quality Instrument." Doctoral Seminar course, Dr. Mary Zimmer, University of Georgia, Athens, Georgia, October 10, 1999.
"WebQual™: A Website Quality Instrument." Loiacono, E., International Conference on Information Systems (ICIS) Doctoral Consortium, Charlotte, North Carolina, December 1999.
"WebQual™: A Website Quality Instrument." Loiacono, E., Americas Conference on Information Systems (AMCIS) Doctoral Consortium, Milwaukee, Wisconsin, August 1999.

Zhao, Shimi, Ph.D. Student at Worcester Polytechnic Institute "Authorship, Collaboration, and Influence of IS Scholars: A Social Network Analysis Approach" Ph.D. Dissertation Committee, Lead Advisors & Committee Chair: Eleanor Loiacono, 2019-2024, WPI.
Almazyad, Fadi "Ph.D. Student at Worcester Polytechnic Institute" Triangulating the role of social media technologies and e-leadership in consumer movements: A multi-method investigation," Lead Advisors & Committee Chair: Eleanor Loiacono, 2017-2025.
Morissette, Rachelle, Ph.D. Student at University of Pittsburg "First Impressions: Empirically Evaluating the Initial Website Experiences Encountered by Visually Impaired Users," Dissertation Committee, Lead Advisor & Committee Chair: Dennis Galletta, 2021-2024.
Cao, Shiya, Ph.D. Student at Worcester Polytechnic Institute "Examining Information Systems-Enabled Workplace Inclusion for Disabled Employees" Ph.D. Dissertation Committee, Lead Advisors & Committee Chair: Eleanor Loiacono, 2018-2022.
Susmitha Wunnava, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Adverse Drug Event Information Extraction from Medical Narratives," Ph.D. Research Qualifier Committee, Lead Advisors: Elke Rundensteiner, 2020.
Tabassum Kakar, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Visual Analytics for Multi-Level Triage and Investigation of Incident Reports," Ph.D. Dissertation Committee, Lead Advisors: Elke Rudensteiner and Lane Harrison, 2020.
Kavin Chandrasekaran, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Postural Activity and Transition Monitoring for Healthcare Assessment," Ph.D. Research Qualifier Committee, Lead Advisors: Elke Rundensteiner and Emmanuel Agu, 2019.
Monica Lauren Tlachac, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Predicting Depression using Smartphone Text Messages," Ph.D. Proposal Committee, Lead Advisors: Elke Rundensteiner and Mohamed Eltabakh, 2018.
Vo, Nguyen, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Fact-Checking URL Recommendation to Combat Fake News," Ph.D. Proposal Committee, Lead Advisor: Kyumin Lee, 2018.
Foley, Brendan, Data Science Ph.D. Student at Worcester Polytechnic Institute, "Deep Learning for Detecting Depression from Voice Data," Ph.D. Proposal Committee, Lead Advisor: Elke Rudensteiner, 2018.
Upasna Bhandari, MIS Ph.D. Student at National University of Singapore "Investigating Visual Design for Increasing Pre-Use Evaluation and Post-Use Performance in Mobile Applications," External Examiner, 2017.

Courses

BUAD 5211 - IT Infrastructure and Business Transformation (graduate, graduate hybrid), William & Mary (2021-present)
BUAD 6621 - Project Management (graduate), William & Mary (2021-present)
BUAD 482 - Project Management (undergraduate, undergraduate online), William & Mary (2021-present)
DS 1010 - Introduction to Data Analytics (undergraduate), Worcester Polytechnic Institute (2000-2020)
MIS 507 - Management Information Systems (online and onsite, graduate), Worcester Polytechnic Institute (2000-2020)
MIS 3700 - Information Systems Management (undergraduate), Worcester Polytechnic Institute (2000-2020)
MIS 578 - Telecommunications Management (online and onsite, graduate), Worcester Polytechnic Institute (2000-2020)
MIS 3740 - Organizational Applications of Telecommunications (undergraduate), Worcester Polytechnic Institute (2000-2020)
MIS 581 - Information Technology Policy & Strategy (graduate), Worcester Polytechnic Institute (2000-2020)
MIS 4781 - Information Systems & Technology Policy & Strategy (undergraduate), Worcester Polytechnic Institute (2000-2020)
MIS 584 - Business Intelligence (graduate), Worcester Polytechnic Institute (2000-2020)
Information Resources Management (undergraduate), University of Georgia (1996-1999)
Introduction to Computing and Management Information Systems (undergraduate), University of Georgia (1996-1999)
Research on the Internet: An Introduction to Using the Internet as a Research Tool, Brookline Adult Education, 1996

Interactive Qualifying Projects (Project Advising) 2000-2020

Mindfulness-Based Stress Reduction App Development
Massachusetts Rehabilitation Commission Vehicle Modification App
Web Accessibility Perceptions Survey and Interviews
EDGE Mentoring App
Self-Disclosure Behavior on Social Networking Sites
Online Music Store Accessibility
Matchthisgift.com
Three-D Software Accessibility Testing
Technology in the Classroom: Helping Students with Attention Deficit Disorder
Federal Website Accessibility
Improving Recruiting and Retention: A Study of Middle School Students Entering Technology/Engineering Programs

Major Qualifying Projects (Project Advising) 2000-2020

(*indicates funded project)

Mindfulness-Based Stress Reduction App Development
Job Candidate Accessibility Project*
Creating a Culture of Philanthropy at WPI
Enhancing Mindfulness-Based Stress Reduction Through a Mobile Application
Mindfulness-Based Stress Reduction and College Students
Communispace Prospective Member Sourcing System*
Communispace Vendor Performance and Relationship Management System Extension*
Communispace Vendor Performance and Relationship Management System*
Velir Time Reporting System*
United States District Court of Rhode Island Website Redesign*
Telemental Health: Impact of Network Impairments on Internet-based Depression Counseling
Job Recruitment in Virtual Worlds (Second Life)
General Electric Defective (Aged) Inventory Tracking System*
General Electric Inventory System*
EMC (Global Security Organization) Remote Customer Infrastructure Compliance and Security Tool*
General Electric Maintenance Tracking System*
General Electric Productivity Reporting System*
Worcester Police Department Geographical Information System
Worcester Probation Department Wireless Information System
General Electric Shortage Reporting System*
Worcester District Court Courtroom Scheduling System
Synchronous Distributed Learning System over the Internet
General Electric Automated Data Collection System*
U.S. District Court of Massachusetts Sentencing Database*
U.S. District Court of Rhode Island Kiosk*
Sun Microsystems Web-based Inventory Tracking System*
B-toB Website Quality in the Service Industry
e-Storm: Internet-Based Requirements Management System*
Worcester Public School Curriculum Database

Independent Studies

Multiple projects, 2004-present

Internships

Multiple projects, 2002-present

Innovations 2000-present

Interwove AI into Project Management undergraduate and graduate courses.
Director and Founder of the Inclusive Design and Accessibility (IDEA Hub), William & Mary, 2020. Created MoU between the United Nations High Commissioner on Refugees and William & Mary.
Director and Founder of the Inclusive Design and Accessibility (IDEA Hub), Worcester Polytechnic Institute, 2018.
Developed a network plan competition in MIS 3740, which challenges students of varying levels of networking knowledge to develop a network plan based on an RFP. The innovations in this course, one of which is the competition, is the reason for winning the Romeo L. Moruzzi Young Faculty Award for Innovation in Undergraduate Education, 2003.
Successfully, "flipped" MIS 3740 and MIS 578 courses so that student could be more focused on engaging in real problems and applying knowledge during class time. Present to other WPI faculty on how to successfully "flip" a course, 2013.
Developed data science, telecommunications, and IS strategy courses at the undergraduate and graduate levels.

Leadership Roles in National and International Organizations

Conference Chair, International Conference on Information Systems (ICIS), 2027.
Junior Faculty Consortium Co-Chair, Americas Conference on Information Systems (AMCIS), 2027.
Mid-Career Faculty Mentor, International Conference on Information Systems (ICIS), 2025.
Doctoral Consortium Mentor, Americas Conference on Information Systems (AMCIS), 2025.
Session Chair, Americas Conference on Information Systems (AMCIS), 2025.
Session Chair, Virginia Research Symposium Series (VRSS), 2025.
Advisory Board Member, Association of Information Systems Women's Network (AISWN), 2015-present.
Chair, Association for Information Systems (AIS) Mid-Career Award Committee, 2023-2024.
Doctoral Consortium Co-Chair, Americas Conference on Information Systems (AMCIS), 2024.
Associate Vice President of Diversity, Equity, and Inclusion, Association for Information Systems, 2021-2023.
Junior Faculty Consortium Co-Chair, Americas Conference on Information Systems (AMCIS), 2023.
Member, STEMM Professional Societies DEI Self-Assessment Advisory Committee, 2021-2022.
Co-Chair, Association for Information Systems (AIS) COVID-19 Initiative, 2020.
Session Chair, International Conference on Social Computing and Social Media, Human Computer Interaction International (HCII), 2019.
Member, Americas Conference on Information Systems (AMCIS) Site Selection Committee, 2018-2019, 2023-2024.
Program Co-Chair Americas Conference on Information Systems (AMCIS), 2017.
Session Chair, International Conference on Social Computing and Social Media, Human Computer Interaction International (HCII), 2017.
AMCIS - AIS SIG Task Force Member, 2016.
Member, AIS Women in IS Task Force, Association on Information Systems (AIS), 2013-2014.
Session Chair, Americas Conference on Information Systems (AMCIS), 1998-2000, 2002-2004, 2013.
Co-Founder and Organizer, Association of Information Systems Women's Network, over 400 members, 2011-2015.
Women's Breakfast Co-Chair, International Conference on Information Systems (ICIS), 2010-2013.
Editor-in-Chief Search Committee Member, Transactions on Human Computer Interaction (THCI), 2013.
Advisory Board Member, Special Interest Group on Human Computer Interaction (SIGHCI), 2010-2013.
Chair-Elect Nominating Committee Member, SIGHI, 2010-2013.
Doctoral Consortium Faculty Advisor, Americas Conference on Information Systems (AMCIS), 2012.
Chair (Chair-elect, Past Chair), Special Interest Group on Human Computer Interaction (SIGHCI), 2007-2010.
Website Task Force Member, Special Interest Group on Human Computer Interaction (SIGHCI) website, 2010.
Co-Chair, Pre-ICIS HCI/MIS Workshop, International Conference on Information Systems (ICIS), 2006-2008.
MIS Camp Counselor, Workshop for New MIS Faculty, Americas Conference on Information Systems (AMCIS), 2006.
MiniTrack CoChair, Cross-Cultural IS Research, Americas Conference on Information Systems (AMCIS), 2003-2006.
MiniTrack Co-Chair, IT Systems Accessibility, Americas Conference on Information Systems (AMCIS), 2004-2006.
MiniTrack CoChair, IT Systems Accessibility, Hawaii International Conference on Systems Sciences (HICSS), 2005-2006.
Session Chair, Pre-ICIS HCI/MIS Workshop, International Conference on Information Systems (ICIS), 2004.
MetaTrack CoChair, International Issues in IT, Americas Conference on Information Systems (AMCIS), 2003.
Founding Member, AIS Special Interest Group on Human Computer Interactions, 2002.
Special Events Co-Chair, Americas Conference on Information Systems (AMCIS), 2001.

Membership on Program Committees

Program Board Member, HCIBGO 2026 Conference, Montreal, Canada, July 26-31, 2026.
Program Committee Member, Leading and Management in the Digital Era (LMDE), June 13-17, 2025.
Program Committee Member, 6th Annual Neurodiversity at Work Research Conference, Baltimore, Maryland, May 30-31, 2024.
Program Committee Member, International Conference on Leading and Managing in the Digital Era: Shaping the Future of Work and Business Education, Athens Greece, June 19-20, 2023.
Program Board Member, International Conference on HCI in Business (HCIB), 2014-2015, 2017, 2019.
Program Board Member, International Conference on Government and Organizations, 2017.
Program Committee Member, Pre-ICIS HCI/MIS Workshop, 2002-2005, 2011-2014.
Program Committee Assistant, International Conference on Information Systems (ICIS), 1999.
Program Committee Coordinator, International Conference on Information Systems (ICIS), 1997.

Editorial Services for Scholarly Journals and Books

Senior Editor, AIS Transactions on Human Computer Interactions, 2017-present.
Scientific Board Member, Advances in Hospitality and Tourism Research (AHTR), 2013-present.
Editorial Review Board Member, Special Issue on Technology and Social Inclusion: Building a dialectic on the role of technology in inclusion and exclusion from societies, organizations, economies, and academe, Journal of the Association for Information Systems, 2020-2022.
Guest Associate Editor, Special Issue on Causes and Outcomes of Socio-Cultural Polarization: Role of Social Media, Information Systems Journal, 2021.
Editorial Review Board Member, European Journal of Information Systems (EJIS), Special Issue on gamification, 2019.
Editorial Board of the Journal of Theoretical and Applied Electronic Commerce Research (JTAER), 2017-2020.
Associate Editor, Journal of Electronic Commerce for Organizations (JECO), 2016-2019.
Guest Senior Editor, AIS Transactions on Human Computer Interactions, 2009-2010.
Chapter Reviewer, book edited by Dr. Frank Dieter-Dorloff, Dr. Ivan Bedini and Dr. EjubKajan, entitled Handbook on Research of E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies, published by IGI Global, 2011.
Book Reviewer, Universal Usability: Designing Computer Interfaces for Diverse Users, Editor Jonathan Lazar, John Wiley and Sons, Ltd., West Sussex, 2007.
Special Issues Editor, on Cross-Cultural IS Research, Journal of Global Information Technology Management, 2004, 7:4.
Special Issues Editor, on Information Systems Accessibility, Universal Access in the Information Society, 2006, 5:1.

Editorial Services for Conferences

Associate Editor for General Topics Track, International Conference on Information Systems (ICIS), 2026.
Associate Editor, International Conference on Information Systems (ICIS), Literature Review Track, 2024.
Discussant, International Conference on Information Systems (ICIS), 2015.
Associate Editor, International Conference on Information Systems (ICIS), E-Business and Competitive Strategy Track, 2013, 2014, 2015.
Associate Editor, International Conference on Information Systems (ICIS), HCI Track, 2011.

Review/Panelist for Accreditation Agencies

Texas Higher Education Coordinating Board (THECB), Ph.D. in Data Science program at The University of Texas at El Pason, 2020.

Review/Panelist for Funding Agencies

Kentucky Science & Engineering Foundation, 2015.
Kentucky SBIR/STTR Matching Funds Program Reviewer, 2015.
National Science Foundation, 2004.

Mentorship

Faculty Mentor, ICIS Mid-Career Consortium, 2025.
Mentor, MISQ Scholarly Development Academy, 2023.
Mentor, AIS Women's Network, 2017-present.
Faculty Mentor, AMCIS Doctoral Consortium, 2022.
Mentor, WPI Mentoring Program, 2007-2008, 2013-2014, 2016-2017.

Other Memberships

AIS Women's Network Nomination Committee, 2023.
AMCIS-AIS SIG Task Force, 2016-2017.
Advisory Board Member, Mubser, Egypt, 2014-2015.
Open Tourism Consortium Member, Center for Information Systems Leadership, Athens, GA, 2003-2005.

Journal Reviewer

Management Information Systems Quarterly (MISQ)
Information Systems Research (ISR)
Management Science
European Journal of Information Systems (EJIS)
Journal of the Association of Information Systems (JAIS)
International Journal of Electronic Commerce (IJEC)
Decision Support Systems (DSS)
Journal of Information Technology Theory and Application (JITTA)
Communications of the Association of Information Systems (CAIS)
Universal Access in the Information Society
Electronic Commerce Research and Applications (ECRA)
Transactions of Human Computer Interactions (THCI)
Journal of IEEE Transactions on Engineering Management, Database, International Journal of Human Computer Studies (IJHCS)
Journal of Organizational Computing and Electronic Commerce
Journal of the Academy of Marketing Science
Transactions of Computer Human Interaction
Information Systems Resources
IEEE Transactions on Engineering Management
International Journal of Human-Computer Interaction
Journal of Information Technology Management
Information and Management
Advances in Hospitality and Tourism Research (AHTR)
Women's Studies International Forum
Scientific Reports

Conference Reviewer

European Conference on Information Systems (ECIS)
SIGHCI Workshop
International Conference on Information Systems (ICIS)
Americas Conference on Information Systems (AMCIS)
Hawaii International Conference on Systems Sciences (HICSS)
2009 World Congress on Privacy, Security, Trust, and the Management of eBusiness

Paper Discussant

International Conference on Information Systems (ICIS)

External Letter Writer

Have written letters of recommendation for numerous tenure and promotion candidates.

William & Mary

Area Head (Chair), Operations and Information Systems Management, 2025-present.
Summer Tiger Team - Undergraduate Programming, 2025.
William & Mary Cybersecurity Initiative Committee, 2024.
William & Mary Inclusive Excellence Community of Practice (CoP), 2023-2024.
Mason School Curriculum and Teaching Committee, 2021-2024, Chair 2023-2024.
Mason School Teaching Evaluation Committee, 2020-2023.
Business Analytics Faculty Search Committee Member, 2021, 2022, 2023.

WPI

IT Program Director, 2019-2020.
School of Business Specialized/STEM Policy Curriculum Committee Member, 2019-2020.
Faculty Speaker at Accepted Student Day, 2019.
School of Business Marketing Faculty Search Committee, 2018.
School of Business IT Faculty Search Committee Diversity Officer, 2016.
Ph.D. Committee Member, 2013-2016.
Course Coordinator for MIS 578, MIS 581, & MIS 584, 2000-present.
Faculty Panel Member, School of Business New Graduate Business Student Welcome Dinner & Reception, 2012.
Strategic Plan Review Committee Member, 2011-2012.
Project Presentation Day Judge, 2011.
Faculty Research Seminar Coordinator, 2010.
Faculty Development and Tenure Committee Member, 2008-2013, Chair, 2009-2010 and 2012-2013.
WPI Undergraduate Curriculum Subcommittee Member, 2009.
Presidential Commission on Operational Effectiveness and Efficiency Member, 2009.
Graduate Policy and Curriculum Committee Member, Worcester, MA, 2007-2009 Chair 2007-2008.
MIS Candidate Search Committee Member, 2001, 2003, and 2005.
School of Business Undergraduate Policy and Curriculum Committee Member, 2002-2005, Chair, 2003-2004.
Information Technology Research Center Member, 2001-2004.
AACSB Accreditation Curriculum Task Force, 2000-2002.

William & Mary

Freshman Business Major Advisor, 2021-2023.
Advisor to IDEA Hub/UNHCR (Charles Center) Summer Projects, 2022 & 2023.
Letters of Recommendation, 2022-2023.
MBA Junto Faculty Advisor, 2020, 2022, & 2023.

WPI

Graduate Student Project Judge, 2013.
Advisor to Women in Technology (WiT) Chapter, 2012-2013.
WPI Travelers' Undergraduate IT Business Case Competition Team Advisor 2005-2012.
WPI Graduate Student Orientation Faculty Panel Member, 2009.
Graduate Management Student Orientation Faculty Panel Member, 2003.
WPI Association of Information Systems Chapter Advisor, 2003-present.
Case Study Skills Seminar for WPI Graduate Management Student Orientation, 2002.

William & Mary

William & Mary Women's Weekend Speaker, "Making a Difference in the World: How Student-Faculty Research Collaboratives Impact the World," September 18, 2022.
Virtual Women in Academia Panel, October 2021.

WPI

Board of Trustee Academic Planning Committee, Graduate Studies Sub-committee, 2019-2020.
Data Science Faculty Advisory Board, 2015-present.
Board of Trustees Faculty Appointee on Academic Planning Committee, 2017-2020.
Committee on Appointments and Promotions, 2017-2020.
Touch Tomorrow Design Thinking and Socio-Technical System Faculty Exhibitor, June 8, 2019.
COAP Member Representative on "Creating a Mid-Career Development Plan" Discussion, January 7, 2019.
Committee on Governance, 2016-2017.
Faculty Mentor, 2007-2008, 2013-2014, 2016-2017.
Academic Space Committee, 2015-2016.
School of Business Dean Search, 2014-2015.
Strategic Planning Committee: Elevate Distinctive Undergraduate Programs, 2014-2015.
Accessibility Advisory Council, 2012-2015.
Women's Faculty Network Group, 2005-2010.
Faculty Representative, Assistant Director of Disability Support and Student Accommodations Committee, 2013.
New Faculty Orientation Workshop Presenter, 2001-2006, 2011, and 2013.
Web Working Group, Worcester Polytechnic Institute, Worcester, MA, 2012-2013.
Standing Committee for Proposal Limitations, 2006-2013.
Marketing Discussion Group, 2007-2012.
Open House for Prospective Students, 2012.
IGERT Proposal Faculty Review Committee, 2011.
ACPWG Data Management Implementation Subcommittee, 2011-2012.
Graduate Achievements Day Judge (GRAD 2011), 2011.
Web Committee, 2007-2008.
Committee on Academic Operations, 2005-2008, Chair, 2006-2008.
Student Insight Advisor, 2007.
Speaker at Major Selection Panel (for students interested in finding out more about the MIS Major at WPI), 2006.
Speaker at Parents Weekend, 2006.
Participant, "Meet the Faculty" Open Houses, 2006
Junior Faculty Lunch and Activity Co-coordinator, 2000-2006.
IQP Reviewer, WPI Interdisciplinary and Global Studies Division, 2004.
Teaching Portfolio Mentor, 2002.

Scholarship

W. Taylor Reveley, III Interdisciplinary Faculty Fellow in support proposal, "Advancing Inclusive Employment for Individuals with Disabilities through Greater Data, Understanding, and Innovation," 2025-2028.
Americas Conference on Information Systems (AMCIS) Outstanding Leadership Award, 2024.
Association for Information Systems (AIS) Women's Network Leadership Excellence Award, 2024
Association for Information Systems (AIS) Leadership Team Recognition Award, 2023.
Association for Information Systems (AIS) Distinguished Member - Cum Laude, 2021.
Association for Information Systems (AIS) Sandra Slaughter Service Award, 2020.
Nominee for Board of Trustees' Outstanding Academic Advisor, 2018, 2019.
HERS Institute Scholarship, 2015-2016.
Outstanding Service Award, Special Interest Group for Human-Computer Interactions (SIGHCI), 2010.
Nominee for WPI Women of Strength Award, 2009.
Certificate of Appreciation, Americas Conference on Information Systems (AMCIS), 2003.
Certificate of Appreciation, Americas Conference on Information Systems (AMCIS), 2001.
George Day Doctoral Research Award Runner-up, Coca-Cola Company, 1999.
Doctoral Consortium Fellow, International Conference on Information Systems (ICIS), 1999.
Doctoral Consortium Participant, Americas Conference on Information Systems (AMCIS), 1999.
Who's Who Among Students in American Universities & Colleges, 1999-2000.
Research Assistantship, University of Georgia, 1999.
Regents' Out-of-State Tuition Waiver, University of Georgia, 1999.
Graduate Assistantship, University of Georgia, 1999.
Department of Management Scholarship, University of Georgia, 1998.
Board of Regents Merit Supplement, University of Georgia, 1997.

Honor Societies

Sigma lota Epsilon, Terry College of Business Chapter, Management Honor Society, 1997.
Beta Gamma Sigma, Carroll School of Management Chapter, Business Honor Society, 1996.

Teaching

Faculty Champion, Nominated by WPI Varsity Student-Athlete or Coach.
Advised GRIE 2020 Finalist, 2020.
Advised GRIE 2017 3rd place Winner, 2017.
Advised GRIE 2016 Finalist, 2016.
Advised GRIE 2015 First Place Masters Level, 2015.
Advised GRAD 2014 Semifinalist & People's Choice Award Winner for Business and Social Science, 2014.
Advised GRAD 2013 Third Place Project for Business and Social Science, 2013.
Advised i3 Project Semi-finalist, 2013.
Advised GRAD 2013 Second Place Project for Business and Social Science, 2011.
Advisor, Provost's MQP Award, 2001, 2005 & 2006.
Romeo L. Moruzzi Young Faculty Award for Innovation in Undergraduate Education, 2003.
Outstanding Teaching Assistant Award, University of Georgia, 1999.
Excellence in Teaching Award Nominee, University of Georgia, 1999.

Featured Podcasts & Blogs

"Neurodiversity in the Workforce" - Leadership & Business podcast, William & Mary, July 2025.
"Career Paths for the Neurodivergent" - A World of Difference, a Beacon College & PBS member station WUCF-TV show, May 3, 2025.
"Refocus: The Creative Office" - Angela Stephens, January 22, 2021.
"Supporting the Career Development of Neurodiverse Students" - Uconnect Career Everywhere Conversations, Episode 5: Supporting the Career Development of Neurodiverse Students, October 14, 2020.
"Neurodiversity" - Dear Dyslexic Podcast Episode 29, November 2019.

Op-Eds

"It's time to consider a neurodiverse workforce" - Hartford Courant, Op-Ed, April 6, 2019.

Interviews & Press Coverage

"PBS television series explores embracing neurodiversity in the workplace, featuring Professor Eleanor Loiacono" - Raymond A. Mason School of Business, Elizabeth Eldredge, May 3, 2025.
"Mason School Professor Receives $1M Research Grant to Increase the Participation and Advancement of Women in Information Technology" - Raymond A. Mason School of Business, Kristine Hojnicki, April 1, 2021.
"On the spectrum: WPI prof urges neurodiversity in tech hiring" - Worcester Telegram & Gazette, Scott O'Connell, February 26, 2019.
"Building a neurodiverse High-tech workforce" - WPI press release picked up by over 100 media outlets, including Marketplace-The Numbers (public radio), Yahoo Finance, Renewable Energy World, Arizona Republic, Seattlepi, and San Antonio Express, February 14, 2019.
"Department of Education finds GW websites inaccessible for the visually impaired" - interviewed for The George Washington (GW) Hatchet by Leah Potter, July 13, 2018.
"Tech tools helped business flow during snowy winter" - interviewed for The Worcester Business Journal (WBJ) by Sam Bonacci, March 16, 2015.
"Technology and the Global Workforce (Co-located Teams)" - interviewed for Worcester Business Journal, 2012.
"WPI Study Finds Most Federal Websites Are Not Fully Accessible to the Disabled" - WPI press release picked up by Careers & The Disabled, Ability Magazine, CBS MarketWatch, DallasNews.com, Finance Canada, Finanz Nachrichten, Lycos.com, MedicalDevices.org, Miami Today, NBC6.com, National Hispanic Corporate Council, News Alert, PR Newswire, Silicon Valley Business Ink, TheEagle.com, and Yahoo!, 2003.
"Web's role shift" - Worcester Telegram & Gazette, 2003.
WebQual™ research - WPI press release picked up by WPI Wire, Boston.com's digitalMASS, and Worcester Telegram & Gazette, 2000.

Memberships

Association for Information Systems (AIS)
Association for Computer Machinery (ACM) Special Interest Group on Accessibility (SIGACCESS)
Academy of Management
AIS Women's Network College (AISWN)
AIS Special Interest Group on Human-Computer Interactions (SIGHCI)
AIS Special Interest Group on Social Inclusion (SIGSI)

Training

Chronicle of Higher Education Strategic-Leadership Program, for Department Chairs, June 2025.

Certification

BoodleBox AI-Ready Educator Microcredential, 2025.
Proficient MAXQDA User, 2025.
NVivo Core Skills Lessons, 2025.
NVivo Focused Learning - Coding, 2025.
NVivo Focused Learning - Teamwork, 2025.
Understanding Networking Fundamentals (Microsoft Certified)

Skills

R programming language

Consultant, UMass Medical School, 2013
- Website quality and accessibility expert on evaluation and design of new MassHealth website.
Independent Consultant, Johnson & Johnson Corporation, 1997-2000
- Conducted computer training seminars for employees and performed Year 2000 validation testing.
Special Projects Coordinator & Clerk to Honorable William G. Young, United States District Court, Boston, MA, 1990-1995
- Prepared reports and manuals.
- Conduct court business.

Anchor

Biography

Biography

Areas of Interest/Expertise

CV

Topics

Education

Academic Experience

Teaching Experience

Scholarly Journal Publications

Editorials & Invited Publications

Publications in Refereed Scholarly Conference Proceedings (National and International)

Participation in Refereed Panels at Conferences

Participation in Professional Panels

Cases and Book Chapters

Workshops

Internal and External Funding

Grant Advisory Board Member

Presentations & Talks

Dissertation and Theses Advising & Committees

Course/Curriculum Development and Teaching

Professional Service

School of Business Service

Service to Students

University Services

Honors & Awards

Professional Memberships, Certifications, and Skills

Industry Experience