Rajiv Kohli

John N. Dalton Memorial Professor of Business

Dean's Research Fellow: 2018-2024
Area: Operations and Information Systems Management
Phone: 757-221-3267
Email: [[m|rajiv.kohli]]
Office: Miller Hall 3031-A

Biography

Rajiv Kohli is the John N. Dalton Memorial Professor of Business at William & Mary. Dr. Kohli earned his Ph.D. in information systems management from the University of Maryland, Baltimore County. He has taught at the University of Notre Dame and Lehigh University.

Dr. Kohli's research interests include business value of information systems, artificial intelligence and digital strategy. He specializes in healthcare information systems. Dr. Kohli was ranked as #1 scholar in a study on Health Information Technology (HIT) thought leadership.

Dr. Kohli has held visiting positions at the MIT Sloan School of Management, Tsinghua University China, RWTH Germany, National University of Singapore, City University of Hong Kong, as an Erskine fellow at the University of Canterbury, New Zealand. He was a visiting Gillings Fellow at the Judge Business School, University of Cambridge, England.

Dr. Kohli has worked or consulted with IBM Global Services, SAS Corporation, United Parcel Service, Encana Oil & Gas (USA) Inc., MCI Telecommunications, Westinghouse Electronics, Wipro Corporation and Godrej Industries, in addition to several healthcare organizations. Dr. Kohli has served on the Board of Trustees of The Montessori Academy at Edison Lakes, Mishawaka. Prior to joining full-time academia, he was a Project Leader in Decision Support Services at Trinity Health.

Dr. Kohli's research is published in MIS Quarterly, Management Science, Information Systems Research, Journal of Management Information Systems, Journal of Operations Management, among other journals. He is a coauthor of the book The IT Payoff: Measuring Business Value of Information Technology Investment, (2002) published by Financial Times Prentice-Hall.

Dr. Kohli has served as a Senior Editor for MIS Quarterly and Information Systems Research. He was a Research Affiliate at MIT Center for Information Systems Research and is an honorary Fellow of the Cambridge Judge Business School, England.

Areas of Interest/Expertise

Healthcare Information Systems
Artificial Intelligence and Digital Strategy
Business Value of Information Technology

CV

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Ph.D.; Department of Information Systems, University of Maryland Baltimore County, 1994
MS; Ball State University, Muncie, IN, 1987
MBA; Center for Management Research and Development (CMRD), Pune, India, 1982
LL.B.; (General); University of Poona, Pune, India, 1982
B.Sc.; Bundelkhand University, Jhansi, India, 1980

William & Mary, John N. Dalton Memorial Professor of Business, 2014-present
William & Mary, Professor of Business, 2012-2014
William & Mary, Associate Professor, 2005-2012
University of Notre Dame, Assistant Professor, 2002-2005
Lehigh University, Assistant Professor, 2001-2002
University of Notre Dame, Adjunct Assistant Professor, 1996-2001
University of Maryland, College Park, Adjunct Assistant Professor, 1994-1995
Loyola College in Maryland, Adjunct Assistant Professor, May 1994-July 1995
University of Maryland, University College, Adjunct Lecturer, 1988-1994
University of Maryland, Baltimore County, Adjunct Lecturer, 1991-1994

Harbin Institute of Technology, Harbin, China, September 2018; Aug-Sep 2019, Jul 2024, July 2025
Singapore Management University, Visiting Faculty, December 2017
Sultan Qaboos University, Oman, October 2017
National Cheng Kung University, Taiwan, Visiting Professor, October 2016
University of Jyvaskyla, Finland, Visiting Professor, August 2016
Warwick Business School, Warwick University, England, October 2015
Indian School of Business, India, Visiting Professor, October 2015
RWTH Aachen University, Germany, Theodore von Kármán Fellow; September 2015
Tsinghua University, China, Visiting Professor; October, 2015
University of Wollongong, Australia, Visiting Professor, September 2013; October 2014
National Sun Yat-Sen University, Taiwan, Visiting Professor, September 2014
Nanyang Technological University, Singapore, Visiting Professor, September 2013
University of Oulu, Finland, Visiting Scholar, September 2012
Ruhr University Bochum, Germany, Visiting Professor, International Summer School, 2012
Aston Business School, England, Visiting Scholar, October-November 2011
Cambridge Judge Business School, England, Visiting Gillings Fellow, Aug-Dec 2009
National University of Singapore, Visiting Associate Professor, Aug-Dec 2008
MIT Sloan Center for Information Systems Research, Visiting Scholar, May-Aug 2008
University of Canterbury, New Zealand, Erskine Fellow, July-Aug 2007
City University of Hong Kong, Hong Kong, SAR China, Visiting Faculty, June-July 2004

Trinity Health/Holy Cross Health System, South Bend, IN. Internal Consultant/Project Leader—Decision Support Services, July 1995-August 2001.
Saint Joseph Regional Medical Center, Towson, MD. Systems Analyst/Programmer Analyst, July 1989-June 1995.
International Center for Information Technologies/MCI Telecommunications, Research Associate, June 1987-August 1988
Swadeshi Detergents, Sahibabad, India. Administrative Executive, July 1983-August 1985.

Fellow of the Association for Information Systems (AIS), 2024
Plumeri Award for Faculty Excellence, 2019, William & Mary
Ranked #1 scholar in Health Information Technology (HIT) thought leadership study of citations during 1990-2017. [Chen, Baird and Straub, Journal of AIS, 2019]
Runner up, Best Paper Award at Conference on Health IT and Analytics, 2018
Cabell Fellowship, William & Mary, 2018
Outstanding Teaching Award, Executive MBA, William & Mary, 2016
Research Affiliate, MIT Sloan Center for Information Systems Research, 2014-present
Honorary Fellow, Cambridge Judge Business School, 2012-present
Service Award, MIS Quarterly, 2012 for contributions to the field of Information Systems
Healthcare IT paper ranked among top 10 most cited in past 25 years
Best Interactive Paper Award, Academy of Management OCIS, 2011
Distinguished Scholar Award, Walton School of Business, University of Arkansas
Ranked 17th among MIS researchers worldwide, 2006
Best Paper Award, Lattanze Center @ Loyola College, 2006-2007
Ranked 20th most research productive among MIS researchers worldwide, 2005
Best Paper nomination, National Decision Sciences Institute conference, 2000
Certificate of Merit, Northeast Decision Sciences Institute conference, 2000
Teaching Recognition Award, University of Maryland University College, 1992
A.Y. Abhyankar prize, top scorer in Law of Special Contracts, University of Poona, 1982

Unpacking the Impacts of Healthcare Analytics on Clinical Process Performance, MIS Quarterly, (with Anand, A., and Queiroz, M.) (forthcoming) accepted December 17, 2025.
Integrating Mental Health and Juvenile Justice Outcomes: A Case Study of Model-Agnostic Interpretable Machine Learning (with Tremblay, M., Castellanos, A.) INFORMS Journal on Computing (forthcoming) accepted December 22, 2025.
Human-Centric Information Systems Research on the Digital Future of Healthcare (with I. Bardhan, E. Oborn, A. Mishra, C. H. Tan, M. Tremblay and S. Sarker) (2025), Information Systems Research, 36(1), 1-20. https://doi.org/10.1287/isre.2025.editorial.v36.n1
Special Issue Editorial: Health Analytics and IS Theorizing (with Baird, A. and Y. Xia) (2025) Journal of the Association for Information Systems. 26(3), 575-588. DOI: 10.17705/1jais.00945
Ambient AI Governance and Implementation: Findings from Patient-Clinician Interaction at a Health System (with Frazier, C., and Valavi, E.) (2025) SIMS Insights, 1(1). 1-7.
How to Manage Technology Debt and Shadow IT for a Synchronized Digital Strategy, (with S. Mithas), (2022), Management Business Review, Fall, 2(4), 27-32 (released in December 2023).
Data Is the New Protein: How Commonwealth of Virginia Built Digital Resilience Muscle and Responded to Opiod and COVID Shocks (with Tremblay, M., and Rivero, C.) (2022), MIS Quarterly, 47(1) 423-450. DOI: 10.25300/MISQ/2022/17260.
How IT Investments Help Hospitals Gain and Sustain Reputation in the Media: The Role of Signaling and Framing (with Salge, O., Antons, D., Barrett, M., Oborn, E., and Polykarpou, S.) (2022), Information Systems Research, 33(1), 110-130. DOI: 10.1287/isre.2021.1021.
Privacy Concerns and Data Sharing in the Internet of Things: Mixed Methods Evidence from Connected Cars (with Salge, O. and Cichy, P.), (2021) MIS Quarterly, 45(4) 1863-1892. DOI: 10.25300/MISQ/2021/14165.
What drives the adoption of the blockchain technology? The fit-viability perspective. (with Liang, T.P., Kohli, R., Huang, H.C., and Li, Z.L.) (2021) Journal of Management Information Systems, 38(2) 314-337.
Special Section: Strategic Integration of Blockchain Technology into Organizations (with Liang, TP), Journal of Management Information Systems, 38:2, 282-287. Introduction to special section. DOI: 10.1080/07421222.2021.1912910.
Generating Business Value from Digital Interfaces: Models of Efficiency, Focus, & Transformation (with Melville, N.), (2021) MIS Quarterly Executive, 20 (2) Article 6, 151-167.
Theories in Flux: Reimagining Theory Building in the Age of Machine Learning (with Tremblay, M., Forsgren, N.) (2021), MIS Quarterly 45(1) 455-459.
The Effects of Operational and Financial Performance Failure on BI&A-enabled Search Behaviors - A Theory of Performance-driven Search (with A. Anand and R. Sharma) (2020) Information Systems Research, 31(4) 1144-1163. DOI: 10.1287/isre.2020.0936.
How Information Technology and Analytics Create Healthcare Value: A Theory of Temporal Displacement of Care (with Thompson S., Whitaker, J., and Jones C.) (2020), MIS Quarterly, 44(1) 227-256.
Digital Innovation: A Review and Synthesis (with Nigel Melville) (2019), Information Systems Journal, 29, 200-223.
Justifying Health IT Investments: A Process Model of Framing Practices and Reputational Value, (with Polykarpou, S., Antons, D., Salge, O., Barrett, M., Oborn, E.) (2018) Information and Organization, 28(4), 153-169.
Being Mindful in Digital Initiatives (with V. Grover and P. Ramanlal), (2018) MIS Quarterly Executive, 17(3) 223-236.
Electronic Health Records: How Can Information Systems Researchers Contribute to Transforming Healthcare? (with Tan, S.L.) (2016) MIS Quarterly, 40(3), 553-573.
Evaluating Health Care Delivery Reform Initiatives in the Face of "Cost Disease (with Thompson S., Jones C., Lovejoy N., McGraves-Lloyd K., and Finison K.) (2015) Population Health Management, 18(1), 6-14.
Investing in Information Systems: On the Behavioral and Institutional Search Mechanisms Underpinning Hospitals' IS Investment Decisions (with Salge, T.O. and Barrett, M.), (2015) MIS Quarterly, 39(1), pp. 61-89.
Blunting Damocles' Sword: A Longitudinal Model of Healthcare IT Impact on Malpractice Insurance Premium and Quality of Patient Care (with Menon, N.), (2013). Information Systems Research 24(4), pp. 883-905.
Examining the Impact of Information Technology and Patient Flow on Healthcare Performance: A Theory of Swift and Even Flow (TSEF) Perspective (with Devaraj, S. and Ow, T.) (2013). Journal of Operations Management, 31, pp. 181-192.
Revealing Your Hand: Caveats in Implementing Digital Business Strategy, (with Grover, V.) (2013). MIS Quarterly 37(2), pp. 655-662.
Learning Curves in Collaborative Planning, Forecasting, and Replenishment (CPFR) Information Systems: An Empirical Analysis from a Mobile Phone Manufacturer. (with Yao, O., Sherer, S., and Cederlund, J.). (2013). Journal of Operations Management, 31, pp. 285-297.
Does Information Technology investment influence a firm's market value? The case of Non Publicly Traded healthcare firms. (with Devaraj, S. and Ow, T.) (2012) MIS Quarterly, 36(4). pp. 1145-1163.
Cocreating IT Value: New capabilities and metrics for multifirm environments (with Grover, V.), MIS Quarterly, (2012) 36(1) 225-232. (special issue introductory article)
The Role of Information Systems in Healthcare: Current Research and Future Trends, (with Fichman, R. and Krishnan, R.) Information Systems Research, September (2011). 22, pp. 419-428. (special issue introductory article)
Digital Transformation in Latecomer Industries: CIO and CEO Leadership Lessons from Encana Oil & Gas (USA) Inc., (with Johnson, S.) MIS Quarterly Executive, (2011), 10(4), 141-156.
Do Cultural Differences Matter in IT Implementation? A Multinational's Experience with CPFR, (with Sherer, S., Cederlund, J., Yao, O.) Journal of Global Information Management (2011) 19(4) 1-17.
Impact of Adverse Drug Event Alert System on Cost and Quality Outcomes in Community Hospitals, (with Piontek, F., Conlon, P., Ellis, J., Jablonski, J. and Kini, N.) American Journal of Health-System Pharmacy (2010), Vol. 67, 613-620.
Creating, Capturing and Measuring Value From IT Investments: Could We Do Better? (with panelists—Barua, A., Brooks, L., Fillon, K., Hodgkinson, R., Worthington, S., and Zukis, R.) Communications of the Association for Information Systems (2010) Vol. 27, Article 2. (panel summary article)
Learning to Build an IT Innovation Platform, Communications of the ACM (with N. Melville) (2009), 52(8), 122-126.
Business Values of IT: An Essay on Expanding Research Directions to Keep Up with the Times, (with V. Grover) Journal of the Association for Information Systems, (2008) 9(2) 23-39.
Global Sourcing of IT Services: Necessary Evil or Blessing in Disguise (with panelists—Cederlund, J., Kauffman, RJ, Markus, ML., Melville, N., and Pavlou, PA), Communications of the Association of Information Systems, 19 (2007), 278-293. (panel summary article).
Creating New Business Opportunities with Information Technology: Innovation in Action at United Parcel Service, MIS Quarterly Executive 6,4 (2007), 199-210.
How Motorola Used CPFR to Improve Performance and Market Share (with Cederlund, JP., Sherer, SA., and Yao, Y.) Supply Chain Management Review, (2007), 11(7), 28-35.
Examination of Online Channel Preference: Using the Structure-Conduct-Outcome Framework, (with Devaraj, S., and Fan, M.), Decision Support Systems, 37 (2006), 1089-1103.
Towards Developing a Framework for Measuring Organizational Impact of IT-Enabled BPR: Case Studies of Three Firms, (with E. Hoadley), The DATA BASE for Advances in Information Systems 37(2006), 40-58.
Informating the Clan: Controlling Physicians' Costs and Outcomes (with W.J. Kettinger), MIS Quarterly, 28(2004), 363-394.
Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective (with S. Devaraj, and M.A. Mahmood), Journal of Management Information Systems, 21 (2004), 119-141.
Contribution of Institutional DSS to Organizational Performance: Evidence from a Longitudinal Study (with S. Devaraj), Decision Support Systems, 37(2004), 103-118.
Realizing the Business Value of Information Technology Investments: An Organizational Process (with S. Devaraj), MIS Quarterly Executive, 3(2004), 55-70.
Information Technology Payoff Paradox and System Use: Is Actual Usage the Missing Link? (with S. Devaraj) Management Science, 49(2003), 273-289.
Measuring Information Technology Payoff: A Meta-Analysis of Structural Variables in Firm-Level Empirical Research (with S. Devaraj), Information Systems Research, 14 (2003), 127-145.
Complementary Investment in Change Management and IT Investment Payoff, Information Systems Frontiers, (with S. Sherer and A. Baron) 5 (2003), 321-333.
E-Loyalty: Elusive Ideal or Competitive Edge? (with S. Devaraj and M. Fan), Communications of the ACM, 46 (2003), 184-191.
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics, (with S. Devaraj and M. Fan), Information Systems Research, 13 (2002), 316-333.
Measuring Payoff of Information Technology Investments: Research Issues and Guidelines, (with S. Sherer) Communications of the AIS, 9 (2002), 241-268.
Effectiveness of Systems Analysis and Design Education: An Exploratory Study (with JND Gupta), Journal of End User Computing 14 (2002), 16-31.
A Multiple Criteria Assessment of Decision Technology System Journal Quality, (with G. Forgionne) Information & Management, 38 (2001), 421-435. A related paper based on the same dataset was published as—An AHP Analysis of Quality in AI and DSS Journals, (with G. Forgionne and D. Jennings) OMEGA: The International Journal of Management Science, 30 (2002), 171-183.
Managing Customer Relationships through an E-Business Decision Support Application: A case of hospital physician collaboration, (with F. Piontek, T. Ellington, T. VanOsdol, M. Shepard, and G. Brazel), Decision Support Systems, 32 (2001), 171-187.
Information Technology Payoff in the Healthcare Industry: A Longitudinal Study (with. S. Devaraj), Journal of Management Information Systems, 16 (2000), 39-64.
Management Support System Effectiveness: Further Empirical Evidence, (with G. Forgionne), Journal of Association for Information Systems, 1 (2000), 1-37.
Integrating Cost Information with Healthcare Decision Support Systems, (with J. Tan, F. Piontek, D. Zienge, and H. Groot), Topics in Healthcare Information Management 20 (1999), 80-95.
The Cost and Efficiency of Hospital Care Provided by Primary Care Physicians and Medical Sub-specialists, (with E. Zarling and F. Piontek), American Journal of Medical Quality Sep-Oct. 14 (1999), 197-201.
The Utility of Hospital Administrative Data for Generating a Screening Program to Predict Adverse Outcomes, (with E. Zarling and F. Piontek), American Journal of Medical Quality, 14(1999), 242-247.
A Model of Measure DSS Effectiveness: Theory and Empirical Analysis, Journal of Decision Systems, (with G. Forgionne), 7(1998), 87-110.
An Empirical Study of Practitioner Attitudes Toward Effectiveness of Business Process Reengineering Concepts and Tools (with E. Hoadley), Knowledge and Process Management 4 (1997), 278-285.
DSS Effectiveness: The Davis-Kottemann Production Planning Experiments, (with G. Forgionne) Journal of Systems Analysis, Modeling, and Simulation Volume 26 (1996), 185-195.
HMSS: A Management Support System for Concurrent Hospital Decision-Making Decision Support Systems, (with G. Forgionne), 16(1996), 209-229.
A Management Support System to Facilitate TQM for Hospitals, (with G. Forgionne), Information and Systems Engineering, 2(1996), 119-137.
Integrated MSS Effects: An Empirical Healthcare Investigation, (with G. Forgionne), Information Processing & Management, 31(1995), 879-896.
The Decision Value of Management Support Systems for Strategic Hospital Management, (with G. Forgionne), International Transactions on Operational Research, 2(1995), 355-373.
The Role and Structure of Strategic Information Systems in Enabling Concurrent Engineering, (with. G. Forgionne), Information and Systems Engineering 1(1995), 179-191.
EIS Enhancement to DSS and the Impact on Three Levels of Decision-Makers: an empirical study in health care management, Revue des Systems de Decision (Journal of Decision Systems), 3(1994), 321-338.
The Application of TQM in a Hospital's Emergency and Pathology Departments, (with G. Forgionne and B. Kerns) International Journal of Quality & Reliability Management, 12(1995), 57-75.
Preparing for Health Care Reform: Basic Strategies, (with L. Alexander), Healthcare Information Management, 8(1994), 69-73.
Strategic Application of Organizational Data through Customer Relational Databases, (with JND Gupta) Journal of Systems Management, 44(1993), 22-41.
Applying Concurrent Engineering Concepts to Clinical Information Systems (with G. Forgionne). Healthcare Information Management, 6(1992), 13-16.

The Market-Creation Trajectory of Digital Disruption: A Case Study of bKash (with Khan, R., Constantinides, P., Nandhakumar, J. and Chen, G.). under first round review at MIS Quarterly.
When Vulnerability Drives Action: Designing Forward-Looking Frameworks for Disaster Preparedness (with Tremblay, M., Roderick, T., and Pengetnze, Y.), Under second round revision at Information Systems Research.
Identity in the Age of GenAI: A Self-Sovereign Identity (SSI) Framework to Detect Deepfakes (with Padalkar, N.) under first round review at MIS Quarterly.
Optimizing Population Health Outcomes: How IT Manages Chronic Diseases (with Thompson, S., Whitaker, J., Atanasov, V.) under review at Health Systems.
Disaster Vulnerability and Real-World Complexity: How IT and Analytics Identify Vulnerable Populations.
Justice is Served: How Individuals Decide to Contribute to Personal Health Records (with Gabel, M., Foege, N., and Nueesch, S.). Under preparation for submission, targeted at Journal of Strategic Information Systems.
Bending the Arc of the Moral Universe: How Digital Information Systems Enabled Justice for Transition Age Youth (with M. Tremblay and E. Espinosa), working paper.
Toward a Behavioral Theory of Information Technology Security Investment Decisions: A Multiple Case Study (with Karjalainen, M. Siponen, M., Shao, X.) working paper.
Information systems capabilities and two-way open innovation: a managerial perspective (with Liang, TP., and Chen, DN.), working paper, collecting additional data.
The Maternity Conundrum: Can IT Improve Intergenerational Health Outcomes of Mothers and of Babies? (with Chen, M. and Tremblay, M.), working paper.
Trust, But Verify: How Information Systems can prevent anti-competitive behaviors (with Atanasov, V.), working paper.

Providing Concurrent Decision Support in Healthcare Management through Decision Technology System, Department of Information Systems, University of Maryland, Baltimore County, 1994. Advisor: G. Forgionne, Professor.

How Reviewers Shape MIS Quarterly: A Primer for Reviewers and Editors (with Straub, D.) MIS Quarterly, 35(3) September 2011. pp. iii-vii.

The IT Payoff: Measuring Business Value of Information Technology Investments, (with S. Devaraj) Upper Saddle River, NJ, Financial Times Prentice-Hall. 2002, ISBN: 0-1306-5074-9, 167 pages.

Business Value of IS Investments (with Hoadley, E.) Chapter in Computing Handbook Set. Information Systems and Information Technology. Section 9, Volume 2, (201) Publisher: Taylor and Francis, Editor: Heikki Topi. ISBN 978-1-439-89854-3.
Review of Information Technology Value Research: A Triple Outcomes Perspective (with Gholami, R.), (2014) Wiley Encyclopedia of Management Volume 7 Management Information Systems: Business value of IT. ISBN: 978-1-119-97251-8.
Application of Healthcare Informatics to Improving Patient Safety and Outcomes: Learning from the experiences of Trinity Health, in Healthcare Informatics: Improving Efficiency and Productivity, (with Piontek, F., Seller, L., Miner, T. and Conlon, P.) Editor: S. Kudyba, Publisher: Taylor & Francis, NY: New York, 2010.
DSS in Healthcare: Advances and Opportunities (with F. Piontek), Handbook on Decision Support Systems, Springer-Verlag, Editors: Frada Burstein and Clyde W. Holsapple, 2007.
Healthcare: Fertile Ground for Action Research. Contributed chapter in Information Systems Action Research: Bridging the Industry-University Technology Gap (with E. Hoadley), published by Springer, Editor: Ned Kock, 2007, ISBN-13: 978-0387360591.
The Economics and Justification of Electronic Commerce. Contributed chapter in Electronic Commerce: A Managerial Perspective, Authors: Turban, King, Lee, and Viehland. (2006). pp. 619-660, and online materials. Pearson Prentice Hall. ISBN 0-13-1854621-5.
Buy, Hold, Sell? Contributed chapter in Winning the Three-Legged Race: When business and technology run together, (with M. Fillos, W.J. Kettinger, T. Kirkpatrick, and J. Libinski) Editors: Hoque, Sambamurthy, Zmud, Trainer and Wilson. Pearson Prentice Hall, (2006), 117-134. ISBN: 0-13-187726-7.
Measuring Success. Contributed chapter in Winning the Three-Legged Race: When business and techology run together, (with M. Fillos, W.J. Kettinger, and J. Libinski) Editors: Hoque, Sambamurthy, Zmud, Trainer and Wilson. Pearson Prentice Hall, (2006), 181-204. ISBN: 0-13-187726-7.
Delivering Enterprise Wide Decision Support through e-Business Applications (with H. Groot). Business case in Health Management Information Systems: Methods and Practical Applications, 333-345, (2001) 2nd Edition. Editor: Joseph K. H. Tan, Aspen Publishers, MD: Gaithersburg. ISBN: 0-8342-1777-5. Reprinted in 2010 in the 3rd Edition.
Disseminating Cost Information through a Corporate Intranet: A Case Study and Lessons Learned, (with D. Ziege) in Managing Healthcare Information Systems with Web-Enabled Technologies, (2000) 109-121. Editor: Lauren Eder, Idea Group Publishing, PA: Hershey. ISBN 1-878289-65-9.

Making the transition to collaborative innovation: Issues of readiness, trust and governance, (with Barrett, M., Velu, C., Salge, T.O., and Simoes-Brown, D.) National Endowment for Science, Technology, and the Arts (NESTA) UK. Business Briefing Report, March (2011).
Making Numbers Count, Inside BTM, 3 (2003), 1
Industry-Academia Interaction: Key to IT Relevance, Communications of the AIS, 6 (2001), 1-5
A Knowledge-based System to Facilitate Concurrent Engineering, (with G. Forgionne) Fabricator, 23(1993), 86-92.

Book review of "Organization Decision-Making and Information - Browne, M." Interfaces 25(1995), pp. 118-119.

Cybersecurity in contemporary organizations: A leadership challenge, (with G. Dhillon) Workshop on Information Security and Privacy 2023. Hyderabad, India.
The Significance of TEFCA in Achieving Healthcare Interoperability: Implications for EHR companies, Providers, and Patients (with M. Tremblay and S. Sneha), TREO (80), International Conference on Information Systems, Hyderabad, India.
Leveraging Large Language Models in Healthcare: Can ChatGPT Address Health Equity, SDoH, and Biases in Healthcare? (with M. Tremblay and S. Sneha), TREO (81), International Conference on Information Systems, Hyderabad, India.
Beyond Economic and Financial Analyses: A revelatory study of IT security investment decision-making process, Workshop on Information Security and Privacy 2022.
Building a Vulnerability Index of Biological and Socioeconomic Risk Factors to Combat COVID-19 Spread (Roderick T., Pengetnze Y., Miff S., Tremblay M.C.). (2021) in: Chandra Kruse L., Seidel S., Hausvik G.I. (eds) The Next Wave of Sociotechnical Design. DESRIST 2021. Lecture Notes in Computer Science, vol 12807. Springer, Cham. DOI: 10.1007/978-3-030-82405-1_3.
Will Artificial Intelligence Automate Theory Building? Are there Lessons for Academia from Practice? Thirty Ninth International Conference on Information Systems, San Francisco 2018 (with Tremblay, M., Abbasi, A., Forsgren, N., Grover, V., Hevner A., and Rapoport. R.) 2018.
The Business Value of Health IT: Towards a Multidimensional Perspective," Academy of Management Meeting, (Polykarpou, S., Antons, D., Salge, O., and Barrett, M., Oborn E.) 2016.
Do Hospital Operations Enhance Patient Engagement? Evidence of HR Policies on Patient Satisfaction. Conference on Patient-Centric Healthcare Management in the Age of Analytics, Kelley School of Business, Indiana University, (Fernando, C., Sawchuck, V. and Bradley J.) 2015.
The Social Value of Information Technology: How IT Investments Enhance Hospital Reputation, Proceedings of the Academy of Management (with Antons, D., Salge, T.O., Barrett M., and Oborn, E.) 2015.
The Social Value of IT: Enhancing Hospital Reputation, Legitimacy, and Status through IT, (with Salge, O.T., and Antons, D.) Healthcare Information Technology and Economics (WHITE), Alexandria, VA, October 2014.
Managing Utilization in the face of the 'Cost Disease': Vermont's Experience with Patient Centered Medical Homes (with Jones, C. and Thompson, S.) Workshop in Healthcare Information Technology and Economics (WHITE), Washington DC., October 2013.
Routines, Reconfiguration and the Contribution of Business Analytics to Organisational Performance (Anand, A. and Sharma, R.), 24th Australasian Conference on Information Systems, 4-6 Dec 2013, Melbourne, Australia.
Patterns of Technological Search: Institutional and Behavioral Triggers of IS Investment (with Salge, O. and Barrett, M.) 2011 Academy of Management Annual Meeting, San Antonio, Texas.
Does Public or Private Sector Matter? An Agenda for IS Research in e-Government," (2009) (with Kankanhalli, A.) PACIS 2009, Proceedings. Paper 9.
Returns on IT Investment: Could We Do Better?" (2009). (with Hodgkinson, R., Brooks, L., Barua, A., Worthington, S., and Zukis, R.) ICIS 2009 Proceedings. Paper 28.
Impact on Cultural Differences on CPFR Implementation (2009). Sherer, S.A. and Yao, Y.), AMCIS 2009 Proceedings. Paper 761.
Understanding the Relationship Among Strategy, IT, and Performance in the Health Care Context (with Lorraine Lee and William Kettinger), Proceedings of INFORMS 2008. Washington DC.
Information Technology, Risk, and Quality in Hospitals (with Nirup Menon), Proceedings of INFORMS 2008. Washington DC.
Global Sourcing of IT: Necessary Evil or Blessing in Disguise? (Panel with Cederlund, Kauffman, Markus, Melville and Pavlou) Proceedings of the twenty-seventh International Conference on Information Systems, December (2006).
Deriving Value from Information Technology: Role of Concordance Investments, (with S. Sherer), Proceedings of the Twelfth Americas Conference on Information Systems, August (2006).
Information Systems Research: Reference Disciplines and Theoretical Contributions, (with M. Limayem), Proceedings of the Twelfth Americas Conference on Information Systems, (2006).
Coordination Begins at Home: Measuring Coordination Complementarities in Supply Chain Environments, (with S. Sherer) Proceedings of the Tenth Americas Conference on Information Systems, New York, NY. (2004) 885-890.
In Search of Information Technology Business Value: Do measurement levels make a difference? Proceedings of the Ninth Americas Conference on Information Systems (2003), 146-148.
The Impact of Information Technology Investment on Healthcare Performance: Using the Metaphor of Just-In-Time, (with S. Devaraj and T. Ow), Proceedings of the INFORMS CIST-2003 Conference (2003). Preliminary version published in the Proceedings of the Annual Meeting of the Decision Sciences Institute, (2002), 1258-1263.
Measuring the Payoff of Information Technology Investments: Research Issues and Guidelines (Tutorial, with S. Sherer). Proceedings of the Eighth Americas Conference on Information Systems (2002), 2411-2416.
Measuring Collaborative Planning, Forecasting and Replenishment (CPFR) Systems Payoff: A Case Study, (with T. Roberts and S. Sherer), Proceedings of the Seventh Americas' Conference on Information Systems (2001), 1797-1799.
Development of Integrated Decision-Making Support Systems: A Practical Approach (with Forgionne, Mora, and Perez), (tutorial) presentation at the Sixth Americas' Conference on Information Systems, (2000), 2132-2134.

The Danger of Anthropomorphizing AI (with Shivendu, S. and Das, S.), International Conference on Information Systems, Nashville, TN, December 2025.
Process Mining for Juvenile Justice: Integrating Mental Health Insights to Enhancing Interventions, (with M. Tremblay, E. Espinosa, Arturo Castellanos Buesos, R. Porter, A. Mallick, and M. Bergengruen), Workshop on Information Technology and Systems, Bangkok, Thailand, 2024.
Distinguishing the Real from the Artificial in Digital Content: A Critical Examination of Image Authenticity with Generative Models (with N. Padalkar), TREO, International Conference on Information Systems, Bangkok, Thailand 2024.
Legal and Regulatory Exposure in Healthcare IS Design and Operations: How can scholars address emergent AI risks? (M. Parikh), TREO, International Conference on Information Systems, Bangkok, Thailand 2024.
Cybersecurity in contemporary organizations: A leadership challenge, (with G. Dhillon) Workshop on Information Security and Privacy 2023, Hyderabad, India.
The Significance of TEFCA in Achieving Healthcare Interoperability: Implications for EHR companies, Providers, and Patients (with M. Tremblay and S. Sneha), TREO, International Conference on Information Systems, Hyderabad, India 2023.
Leveraging Large Language Models in Healthcare: Can ChatGPT Address Health Equity, SDoH, and Biases in Healthcare? (with M. Tremblay and S. Sneha), TREO, International Conference on Information Systems, Hyderabad, India, 2023.
Beyond Economic and Financial Analyses: A revelatory study of IT security investment decision-making process, Workshop on Information Security and Privacy 2022, Copenhagen.
Effective Adoption & Implementation of APIs: Achieving Speed to Market, Lower Costs, & Increased Revenue, presented to Society of Information Management (SIM) Advanced Practices Council, Chicago IL, October 2019.
Success Factors in Implementing Machine Learning at Parkland Center for Clinical Innovation: The Case of Real-time Prediction of Patients at Risk for Adverse Drug Events (PARADE), (with A. Nethi, M. Julka, and M. Tremblay) Conference on Information Technology and Analytics, Arlington VA, November 2019.
Digital Innovations in Healthcare: The future is here, Technology Innovation Changing the Face of Healthcare Delivery, Healthcare Administrators of Tidewater (HCAT), a local chapter of the American College of Healthcare Executives, November 2016.
Managing Utilization in the face of the 'Cost Disease': Vermont's Experience with Patient Centered Medical Homes, Workshop on Healthcare Information Technology and Economics, Washington DC. October 2013.
Health Information Exchanges and Collaborations: Accountable Care Organizations. The Physician's Practices: Emerging Issues, May 9-10, Oakland, MI.
Can we have it all? Achieving Hospital Efficiency and Quality with IT, Workshop on Healthcare Information Technology and Economics, Arlington, VA. October 2012.
Patterns of Technological Search: Institutional and Behavioral Triggers of IS Investment, Workshop on Healthcare Information Technology and Economics, Washington DC. October 2010.
Impact of Cultural Differences on CPFR Implementation. Americas Conference on Information Systems (AMCIS), San Francisco August 2009.
IT Innovation Mechanisms: A meta-analytic framework, Second International Symposium on Information Systems, Hyderabad, India. December 21-23, (2007).
Deriving Value from Information Technology: Role of Concordance Investments, presentation at the Twelfth Americas Conference on Information Systems, Acapulco, Mexico, (2006)
Information Systems Research: Reference Disciplines and Theoretical Contributions, presentation at the Twelfth Americas Conference on Information Systems, Acapulco, Mexico, (2006).
Coordination Begins at Home: Measuring Coordination Complementaries in Supply Chain Environments, (with S. Sherer), presentation at Tenth Americas Conference on Information Systems, New York, NY. (2004)
In Search of Information Technology Business Value: Do measurement levels make a difference? Presentation at the Ninth Americas Conference on Information Systems. Tampa, FL. (2003)
Measuring the Payoff of Information Technology Investments: Research Issues and Guidelines (Tutorial, with S. Sherer), presentation at the Eighth Americas Conference on Information Systems, (2002), Dallas, TX.
Measuring Collaborative Planning, Forecasting and Replenishment (CPFR) Systems Payoff: A Case Study, (with T. Roberts and S. Sherer), presentation at Seventh Americas' Conference on Information Systems, (2001), Boston, MA.
Development of Integrated Decision-Making Support Systems: A Practical Approach (with Forgionne, Mora, and Perez), (tutorial) presentation at the Sixth Americas' Conference on Information Systems, 2000, Long Beach, CA.

Understanding People's Needs in the Age of AI: From Agentic Systems to Digital Twins Keynote address, China AIS conference, Beijing, China, October 2025.
Analytics for Social Justice (Good): A research program, University of Georgia, Athens, GA, November 2025.
Analytics for Social Justice (Good): A research program, University of South Florida, Tampa, FL, November 2025.
Analytics for Social Justice (Good): A research program, Tsinghua University, Beijing, China, October 2025.
Analytics for Social Justice (Good): A research program, Zhejiang University, Hangzhou, China, October 2025.
Processing mining for Juvenile Justice, SUNY Buffalo, April 2025.
We are born researchers. Leading systematic Inquiry into real-world problems, Indian Institute of Management, Nagpur, India (Zoom) August 2025.
A Research Program on Bending the Arc of the Moral Universe: Leveraging Data for Juvenile Justice, Management Development Institute, Gurgaon, India, December 2024.
A Research Program on Bending the Arc of the Moral Universe: Leveraging Data for Juvenile Justice, University of Illinois at Urbana Champion, April 2024.
A Research Program on Bending the Arc of the Moral Universe: Leveraging Data for Juvenile Justice, Georgia State University, Atlanta, March 2024.
Bending the Arc of the Moral Universe: How Digital Information Systems Enabled Justice for Transition Age Youth, ESADE, Barcelona, Spain (on Zoom).
Bending the Arc of the Moral Universe: How Digital Information Systems Enabled Justice for Transition Age Youth, George Washington University, November 2023.
Bending the Arc of the Moral Universe: How Digital Information Systems Enabled Justice for Transition Age Youth, Management Development Institute, Gurgaon, India, December 2023.
How to [do research to] Publish in Top Journals, Indian Institute of Management, Sambalpur, December 2023.
Panelist: Latest Trends in Research and Publication: Perspectives for Authors and Editors, at the International Conference on Sustainability, Technology, Resilience, Innovation, Development, and Entrepreneurship (STRIDE 2023), Gurgaon, India (December 2023).
Trust, But Verify: Information Systems as a mechanism to prevent anti-competitive behavior, Pamplin College of Business, Virginia Tech, April 2023.
Demand Shaping and IT Portfolio as Foundations for IT-Business Alignment, Temple University, September 2022.
Demand Shaping and IT Portfolio as Foundations for IT-Business Alignment, University of Memphis, September 2022.
Demand Shaping and IT Portfolio as Foundations for IT-Business Alignment, University of Houston, November 2022.
Demand Shaping and IT Portfolio as Foundations for IT-Business Alignment, Management Development Institute, India, December 2022.
Economic Rationality and Strategy: How institutional logics explain Accountable Care Organizations' pursuit of healthcare cost savings, University of Alabama, Culverhouse College of Business, November 5, 2021.
Trust, But Verify: Information Systems as a mechanism to prevent anti-competitive behavior, Global Center for Big Data and Mobile Analytics, Fox School of Business, Temple University, June 2020 (via Zoom)
Machine Learning and Theories in Flux: A Provocation for Next Generation IS Theory Building, Internal Research Workshop Series, Raymond A. Mason School of Business, William & Mary. February 2020.
How Digital Creates Innovative Strategies? presented at Tamil Nadu e-Government Agency, Chennai, India. December 2019.
Panelist on High Quality Publishing at the 6th Biennial INDAM Conference, Trichy, India. December 2019.
Trust, But Verify: Information Systems as a mechanism to prevent anti-competitive behavior, University of Houston, October 2019.
Trust, But Verify: Information Systems as a mechanism to prevent anti-competitive behavior, Tsinghua University, China, September 2019.
Trust, But Verify: Information Systems as a mechanism to prevent anti-competitive behavior, Harbin Institute of Technology, September 2019.
Digital Innovation. Center for Process Innovation, Robinson School of Business, Georgia State University, October 2018.
How Digital Creates Innovative Business Strategies?, Indian Institute of Management, Trichy (live webinar), August 2018.
How Digital is Transforming your Business Strategy? Raymond A. Mason School of Business (live webinar), July 2018.
Value Based Healthcare: How Information Technology and Analytics Improve Chronic Care, Harbin Institute of Technology, China, August 2018.
Value Based Healthcare: How Information Technology and Analytics Improve Chronic Care, Johns Hopkins University, September 2017.
Value Based Healthcare: How Information Technology and Analytics Improve Chronic Care, SQ University, Oman, October 2017.
Value Based Healthcare: How Information Technology and Analytics Improve Chronic Care, Singapore Management University, December 2017.
Value Based Healthcare: How Information Technology and Analytics Improve Chronic Care, National University of Singapore, December 2017.
How to [do research to] Publish in Top Journals?, SQ University, Oman, October 2017.
How to [do research to] Publish in Top Journals?, China University of Geosciences, Wuhan, May 2017.
How to [do research to] Publish in Top Journals?, National Cheng Kung University, Taiwan, October 2016.
Digital Innovations in Healthcare, Healthcare Administrators of Tidewater (HCAT), a local chapter of the American College of Healthcare Executives, November 2016.
Pursuing Business Value of Information Systems Where, When and How?, Keynote Address at The Sixteenth Wuhan International Conference on E-Business, Wuhan China, May 2017.
Pursuing Business Value of Information Systems Where, When and How?, Keynote Address at The Fifth Taiwan Summer Workshop on Information Management, Tainan Taiwan, June 2017.
Who kicks whom? Exploring how Firm Performance Influences Use of Business Analytic Systems, RWTH Aachen University, Germany, Theodore von Kármán Fellow; September 2015.
Who kicks whom? Exploring how Firm Performance Influences Use of Business Analytic Systems, University of Innsbruck, Austria, October 2015.
Who kicks whom? Exploring how Firm Performance Influences Use of Business Analytic Systems, Tsinghua University, China, Visiting Professor; October 2015.
Who kicks whom? Exploring how Firm Performance Influences Use of Business Analytic Systems, Indian School of Business, November 2015.
Who kicks whom? Exploring how Firm Performance Influences Use of Business Analytic Systems, Warwick Business School, England, November 2015.
Fueling the connected car: A mixed methods study of individuals' willingness to disclose personal driving data for service innovation, University of Wollongong, Australia, August 2014.
Fueling the connected car: A mixed methods study of individuals' willingness to disclose personal driving data for service innovation, University of Melbourne, Australia, August 2014.
Fueling the connected car: A mixed methods study of individuals' willingness to disclose personal driving data for service innovation, National Sun Yet Sun University, Taiwan, September 2014.
The Social Value of IT: Enhancing Hospital Reputation, Legitimacy, and Status through IT University of Wollongong, Australia, August 2014.
How to [do research to] Publish in Top Journals?, University of Wollongong, Australia, September 2013.
How to [do research to] Publish in Top Journals?, University of Queensland, Australia, September 2013.
How to [do research to] Publish in Top Journals?, Nanyang Technological University, Singapore, September 2013.
What's in it for me? A Stakeholder Theory perspective on Information Technology Security Investment, University of Wollongong, Australia, September 2013.
What's in it for me? A Stakeholder Theory perspective on Information Technology Security Investment, University of Queensland, Australia, September 2013.
What's in it for me? A Stakeholder Theory perspective on Information Technology Security Investment, Nanyang Technological University, Singapore, September 2013.
What's in it for me? A Stakeholder Theory perspective on Information Technology Security Investment, National University of Singapore, September 2013.
Investing in Information Systems: On the Behavioral and Search Mechanisms Underpinning Hospitals' IS Investments Decisions, Virginia Commonwealth University, September 2012.
Investing in Information Systems: On the Behavioral and Search Mechanisms Underpinning Hospitals' IS Investment Decisions, University of Texas, Austin, October 2012.
Investing in Information Systems: On the Behavioral and Search Mechanisms Underpinning Hospitals' IS Investment Decisions, University of Texas, Dallas, October 2012.
Risk, Quality and the Role of Information Systems: Evidence from the Healthcare Industry Walton School of Business, University of Arkansas, February 2012.
Risk, Quality and the Role of Information Systems: Evidence from the Healthcare Industry, W.P. Carey School of Business, Arizona State University, March 2011.
Organizational Innovation with Information Systems: Theory Synthesis and Extension, ESADE, Ramon Lull University, Spain, November 2011.
Organizational Innovation with Information Systems: Theory Synthesis and Extension, Lancaster Management School, UK, November 2011.
Organizational Innovation with Information Systems: Theory Synthesis and Extension, Aston Business School, UK, November 2011.
Organizational Innovation with Information Systems: Theory Synthesis and Extension, Institute of Management Development, India, August 2011.
Electronic Health Records: Challenges and Opportunities for Information Systems Research, Robert H. Smith School of Business, University of Maryland College Park, April 2010.
Value is in the Eye of the Beholder: Business Executives' Perspective of How Decision Rights Influence IT-Business Partnership," SUNY Buffalo, NY. April 2010.
Risk Perceptions, Risk Behavior and IT Investments: Evidence from healthcare organizations, Copenhagen Business School, October 2009.
Risk Perceptions, Risk Behavior and IT Investments: Evidence from healthcare organizations, Aston University, England, November 2009.
Risk Perceptions, Risk Behavior and IT Investments: Evidence from healthcare organizations, University of Cambridge, November 2009.
Risk Perceptions, Risk Behavior and IT Investments: Evidence from healthcare organizations, London School of Economics, December 2009.
Extracting Business Value through IT-Business Alignment: IT Governance Archetypes and the Locus of Decision Rights, Carnegie Mellon Lecture Series, Tepper School of Business, Pittsburgh, PA, March 2009.
Efficiency-Trust Tradeoffs in Channel Blending Decisions: Evidence from B2C Consumers, National Technological University, Singapore, October 2008.
Efficiency-Trust Tradeoffs in Channel Blending Decisions: Evidence from B2C Consumers, National University of Singapore, Singapore, November 2008.
Information Technology, Risk, and Quality in Hospitals, Aston University, Birmingham, UK, April 2008.
IT-Business Partnership: Some Drivers and Consequences Business managers' view, MIT Sloan Center for Information Systems Research, Boston, Summer 2008.
Creating Competitive Synergy The Role of IS-Business Coordination, Erskine Lecture, University of Canterbury, New Zealand, August 14, 2007.
Informating the Clan: A case of hospital-physician information systems (IS) collaboration, Lecture to Health Sciences, University of Canterbury, New Zealand, August 23, 2007.
Research Presentation, Symposium on Realizing Returns of the Investment in Information Technologies, Lattanze Center @ Loyola College, November 10, 2006.
Panelist, Using IT to Improve Outcomes in Healthcare Delivery, October 6, 2006, Boston College, Boston, MA., October 2006.
Panelist, Making the Business Case for IT Investments, National Alliance for Health Information Technology, Washington, DC, May 2006.
Faculty Research Seminar, Virginia Commonwealth University, Richmond, VA., October 2005.
Faculty Research Seminar, University of Arkansas, Fayetteville, AR., February 2005.
Presentation to MISRC Corporate Members, University of Minnesota, Minneapolis, MN, November 2004.
Panelist, Symposium on Innovation and Knowledge Management, City University of Hong Kong, Hong Kong, SAR, China, July 2004.
Research Seminar, University of Minnesota, Minneapolis, MN, March 2004.
Panelist on Healthcare Roundtable, Better Management Live conference, Las Vegas, NV, October 2003.

Guest Co-Editor, Information Systems Research, January 2025
Mentor, Doctoral Consortium, International Conference on Information Systems, 2025
Senior Editor, Information Systems Research, January 2017-2025
Guest Co-editor, Special Issue of Journal of the Association for Information Systems
Vice President, Publications for the Association for Information Systems (AIS) 2019-2022
Member, MIS Quarterly Policy Committee, to select Editor-in-Chief, MIS Quarterly, 2020
Co-Editor (Guest), Journal of Management Information Systems, Special issue on Blockchain.
Mentor, MIS Quarterly Reviewer Workshop, Munich 2019
Co-organizer and Panelist, International Conference on Information Systems, San Francisco, December 2018.
Co-Chair, Doctoral Consortium, Americas Conference on Information Systems, New Orleans, August 2018.
Panelist and Mentor, Junior Faculty Consortium, International Conference on Information Systems, Seoul, Korea. December 2017.
Track Co-chair, Hawaii Conference on Information Systems, 2016.
Track Co-chair, International Conference on Information Systems, Dublin 2016.
Co-chair, AIS Mid-career Consortium, 2014, Auckland, New Zealand
Health IT Track Co-chair, International Conference on Information Systems, 2014.
Senior Editor, MIS Quarterly, 2010-2013 (Emeritus)
Senior Editor (Guest) MIS Quarterly special issue on 'Co-creating IT Value,' 2012
Senior Editor (Guest) Information Systems Research special issue 'IT in Healthcare,' 2011
Associate Editor, European Conference on Information Systems, 2012
Associate Editor, MIS Quarterly, January 2006-December 2009
Associate Editor, International Conference on Information Systems, 2008
Senior Editor, International Conference on Information Systems, 2006
Track Co-chair, International Conference on Information Systems, 2010
Associate Editor, International Conference on Information Systems, 2007
Guest Editor, Journal of Management Information Systems, 2004
Guest Editor, International Journal of Electronic Commerce, 2004
Guest Editor, Information Systems Frontiers, 2003

Member, Editorial Board, MIS Quarterly Executive, 2004
Track Chair, International Conference on Information Systems, Hyderabad 2020
Associate Editor, International Conference on Information Systems, Munich 2018
Associate Editor, International Conference on Information Systems, Seoul 2017
Member, Editorial Board, Journal of the Association for Information Systems, 2006-2009
Member, Editorial Review Board, Decision Sciences Journal, 2005
Member, Editorial Review Board, International Journal of e-Collaboration, 2004-present
Associate Editor, International Conference on Information Systems, 2004
Associate Editor, International Conference on Information Systems, 2002

Ad hoc Reviewer for MIS Quarterly
Information Systems Research
Journal of Management Information Systems
Management Science
Communications of the ACM
Decision Support Systems
Journal of the Association for Information Systems
Information Systems Journal
International Journal of Electronic Commerce
Journal of Strategic Information Systems

BUAD 362, Introduction to Information Technology, (Undergraduate)
BUAD 431, Strategic Analysis & Consulting; Co-taught (Undergraduate)
BUAD 595, Managing Innovation with IT (Elective for Part-Time MBA)
BUAD 596, Field Consulting - Anthem BC/BS (Faculty/Advisor)
BUAD 612/5223, Management Information Systems (Part-Time MBA)
BUAD 721/5215, Management Information Systems (Executive MBA)
BUAD 726, IT Strategy for Business Value (Elective for Executive MBA)
BUAD 492/595, 462/6731, Health Informatics (Elective for Undergraduate, MBA)
BUAD 5227, Integrated Technology (Online MBA)

Member, Personnel Committee 2023-current; 2019-2022; 2023-2026
Member, W&M Strategic Planning Steering Committee, 2019-present
Member, W&M Jefferson Award Review Committee, 2020
Member, AoL Program Oversight Committee for OMBA, 2020
EMBA Program Review Committee, 2019
Panelist, Health Policy Panel, organized by W&M Health Careers Club, 2019
Member, Education Working Group, Mason School Strategic Plan, 2018-2019
Miller Entrepreneurship Center Advisory Committee, 2018-present
Member, Strategic Planning Steering Committee, William & Mary, 2019-2020
Member, Teaching Evaluation Committee, Raymond A. Mason School of Business, 2018
Member, Personnel Committee, Raymond A. Mason School of Business, 2016-2018
Chair, Recruitment sub-Committee for BA faculty, 2016-2017
Moderator, Alumni Panel on "Leading the Business of Analytics" Fairfax, VA, March 2017
Member, Personnel Committee, Raymond A. Mason School of Business, 2016-2017
Chair, Faculty Recruitment Committee, 2016-2017
Speaker, EMBA and Flex MBA Experience Day, 2017
Speaker, EMBA Experience Day, April, July, and August 2016
Speaker, Prospective Flex MBA students, September 2016
Judge, Online MBA Residency Week Case presentation, February 2016
Member, Task force for BioScience Healthcare Analytics, 2015
Speaker, EMBA Experience Day, May, August, and September 2015
Member, Faculty Affairs Committee, 2012-2015; Chair 2014-2015
Speaker at EVMS Reception for information session of joint MBA-MD program
Judge, BRG Case Competition, W&M Career Center, October 2012
Co-organizer, Healthcare Symposium, Career Center, March 2012
Member, Performance Evaluation Committee for Asst. Dean Geary, 2012
Speaker, "Impact of Health Care Costs on Business" at the Saturday Scholars' Mason School Alumni Event, Richmond, February 2012
Member, Provost's Committee on Creative Adaptation Proposal Review, 2012
Member, Mason School Research Committee, 2011-present
Member, University Research Committee, 2011
Member, Provost's University Ad Hoc Committee for F&A allocation, 2011
Panelist, William & Mary, New Faculty Orientation, Tenure issues, 2011
Panelist, William & Mary, Provost's panel for pre-tenure faculty. Useful tips for developing new research agenda, 2010
Member, Teaching Evaluation Committee, 2010, 2011
Member, Curriculum Committee, 2008-2010
Member, EMBA Experience Committee, 2009
Co-chaired search for an OMIS faculty position, 2008-2009
Recruitment committee for faculty position, interviewed at AMCIS and ICIS, 2008
Member of the International Committee, Raymond A. Mason School of Business, 2007
Presented innovation research and W&M course content to the attendees of the Spring conference of the Center for Innovation Management Studies (CIMS), June 2008.
Served as a co-organizer for and hosted Northrop Grumman-Newport News speaker series, 2007
Coordinator of seminar series (with James Bradley) for the Operations and Information Technology area, Raymond A. Mason School of Business, William & Mary, 2005-2006
Organizer, MIS Research Symposium, Mendoza College of Business, University of Notre Dame, 2004
Coordinator, MIS Advisory Committee for MIS Core MBA course, Mendoza College of Business, University of Notre Dame, 2004.
Faculty Advisor, Notre Dame MBA Class of '03 with IBM Advanced Business Institute's e-business partnership, 2003
Recruiting—Interviewed candidates for an MIS position at Mendoza College of Business, University of Notre Dame, 2003
Advisor, Managed Application Services project, a joint venture of University of Notre Dame Office of Information Technology, Collegis, and IBM Global Services, 2003
Member, Task force to redesign MBA course offerings. Developed a web-based survey to solicit prospective student feedback, Lehigh University, 2001-2002

Track Co-chair, Governance, Strategy and Value of IS track, ICIS 2020
Mentor, MIS Quarterly Reviewer Workshop, Munich, Germany, 2019
Mentor, JAIS Theory Development Workshop, Dublin, Ireland, 2016
Founding Co-organizer, Virginia IS Seminar Series, University of Virginia, April 2016
Editor, MIS Authors' Workshop, Orlando, 2012
Editor, MIS Authors' Workshop, St. Louis, 2010
Faculty Mentor, Doctoral Consortium, Americas Conference on Information Systems (AMCIS), Toronto, 2008.
Member, Association for Information Systems

Sharad Bansal, Management Development Institute, India (2024-current)
Amit Cupta, Management Development Institute, India (2022-current)
Jack Altal, Ono Academic College (prospective doctoral thesis), Israel (2023-current)
Prashant Choudhary, Management Development Institute, India (graduated 2023)
Yukun Yang, Georgia State University (graduated 2021)
Timothy McBush Hiele, National Cheng Kung University, Taiwan (graduated 2017)
Kaveh Mohajeri, Virginia Commonwealth University (graduated 2014)
Nakul Gupta, Management Development Institute, India (graduated 2014)
Darryl Ramonow, Georgia State University (graduated 2013)
Gurvirender Tejay, Virginia Commonwealth University (graduated 2008)

Member, Board of Trustees, The Montessori Academy at Edison Lakes, Mishawaka, IN (July 2004-August 2005)

Teaching with AI Seminar, Harvard Business School, Boston, 2025
Strategy for Health Care Delivery, with Robert Kaplan, Harvard Business School, November 2022
College Teaching and Course Design, Stephanie Blackmon, W&M School of Education, September 2016
Educational Technologies and Course Content, Stephanie Blackmon, W&M School of Education, December 2016
Teaching Health Care with Cases seminar, Harvard Business School with Michael Porter and Robert Kaplan, January 2014
Case Teaching Method offered by Harvard Business School Press, William & Mary, 2010
Workshop on Hierarchical Linear Modeling (HLM), William & Mary, 2010
Attended Econ 3088, Econometrics, William & Mary, Spring 2008
Structural Equation Modeling Tutorial. Americas Conference on Information Systems, Acapulco, Mexico, August 2006
Business Information Systems Modeling with Computer Assisted Software Systems Engineering (CASE) Software, Bentley College, August 2001

Consulted with Riverside Health System, Virginia, to assess Business Intelligence and Data Intelligence needs, 2013
Member, IT Governance project team at MIT Sloan Center for Information Systems Research (CISR) to interview and survey senior executives to understand how they shape demand for IT services, 2013
External Reviewer, Business Case, Executive Education, University of Notre Dame, 2006
Motorola Inc., Assessing the Business Value of CPFR (industry-academia joint project), 2004-present
Rohbe Systems, Columbia, MD. Developed algorithms for assessing supplier quality, 1994-1996

Bridging the Social Divide with AI, Raymond A. Mason School of Business, William & Mary, 2025 (with Seth Li)
Society for Information Management, Advanced Practices Council grant, (with G. Dhillon), Cybersecurity is Everyone's Business, 2023-2024, $5,000
Society for Information Management, Advanced Practices Council grant, (with Nigel Melville), Organizational and Competitive Implications of API Adoption: Lessons from Industry Second phase: 2019-2020, $22,000
Society for Information Management, Advanced Practices Council grant, 2018-2019, $5,000, (with Nigel Melville), Organizational and Competitive Implications of API Adoption: Lessons from Industry
William & Mary, Raymond A. Mason School of Business, Faculty Summer Research Grant, 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006, 2005
Competitive Research Grant 2008-2009, Lattanze Center @ Loyola College in Maryland, $5,000. Topic: Information Technology Governance as a foundation for Competitive Advantage
Research Grant (with S. Devaraj), 2006-2007, Lattanze Center @ Loyola College in Maryland, $5,000. Additional $1,000 was awarded for the Best paper Award.
Raymond A. Mason School of Business, William & Mary, Undergraduate Student & Faculty Research Grant (with P. Tandon, BBA student), 2006
Kaneb Center for Teaching and Learning, 2003, Tablet PC (in kind), Notre Dame Teaching Scholars grant, 2000, Kaneb Center for Teaching and Learning, $5,000
Research grant (with E. Hoadley), 1997-1998, David D. Lattanze Center for Executive Studies, $4,000 and 1995-1995, $4,000
Research grant, (with G. Forgionne), Westinghouse Corporation and Maryland Industrial Partnerships 1990, $30,000; 1991, $105,000 (not availed)

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