Barbara S. Reusser

Experience

International Business Machines, Senior Consultant, Business Transformation
Internal consultant focused on driving the implementation of process improvement methodologies across the company. Coached leaders and practitioners in the application of Lean Six Sigma Methodology, Rapid Improvement tools and techniques, and Business Process Improvement activities.

PriceWaterhouseCoopers, Senior Consultant, Business Transformation and Organizational Change
Process and change consultant to business leadership teams across the financial, pharmaceutical, and transportation sectors. Led the implementation of process improvement methodologies to accelerate business transformation in global companies that required sensitivity to cultural differences.

Federal Aviation Administration, Program Manager, Human Resources
Led the development and implementation of a leadership curriculum required for all newly promoted executives and managers. Developed leadership and technical competencies for the professional workforce. Served as team lead for annual organizational culture survey process.

Embry-Riddle Aeronautical University (ERAU), Director, Center for Instructional Development
Provided instructional design and development services to all ERAU campuses. Developed a plan for satellite transmission of the university's distance education program. Managed the university outreach program to deliver state-of-the-art conferences for aviation professionals.

Education

• Ed.D., University of Virginia, Charlottesville, Virginia
• M.Ed., University of Virginia, Charlottesville, Virginia
• BS, Education, Old Dominion University, Norfolk, Virginia