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Andrew Chiu

Andrew Chiu

Area(s) of Expertise: Executive Management, Human Resources, Information Technology, Leadership Coaching, Project Management
Key Industries: Financial Services, Government, Technology
Email: achiu01@wm.edu

Experience

Department of State, Office of Inspector General, Executive Director
Directed strategy and operations of agency-wide budget, procurement, human capital, IT, analytics, risk and security across multiple domestic and overseas offices.

Internal Revenue Service, Director, Product Management
Executive-level strategy, vision and coordination for IRS' suite of online products and services, supporting over 600M visits and 2B in direct electronic customer interactions annually. Launched innovative new channels, technologies and capabilities focused on enhanced customer experiences, improved operational efficiency and fraud prevention.

Internal Revenue Service, Senior Risk Advisor
Experienced in designing, launching and institutionalizing an agency-wide enterprise risk management program to influence the culture of risk management across over 100,000 employees and an $11B annual budget.

Internal Revenue Service, Division Director, Human Capital Office
Led an extensive suite of nationwide HR programs covering over 100,000 employees. Responsible for significant cross-cutting policy and programmatic initiatives under aggressive timeframes that enabled significant workforce and agency-level strategic objectives.

Education

  • MS, Electronic Commerce, Carnegie Mellon University, Pittsburgh, PA
  • BS, Business Administration, Carnegie Mellon University, Pittsburgh, PA