Area(s) of Expertise:
Entrepreneurship, Executive Management, Operation, Project Management
Key Industries: Financial Services, Hospitality, Manufacturing
Language(s): Fluent in Spanish; conversant in Portuguese and French
Cedars Bed and Breakfast, LTD., President and Owner
Purchased and operated Williamsburg's largest and oldest Bed & Breakfast. Execution of a Business Development & Operations strategy enabled by technology yielded the following results: accelerated growth of $1+ million family business; 56% increase in revenue and a 10% reduction in expenses. Effective use of an e-marketing and e-business growth strategy attracted new customers and existing customer base.
Xerox Corporation, Vice President & General Manager, Global Solutions Financial Services and Insurance Group, Production Solutions Business Team
Led a team of 100, located in multiple global sites, charged with the responsibility for gathering data required to complete a marketing strategy to retain, gain, and grow the sold enterprise document services business. Developed and delivered options to Senior Management. Led a group of technical, sales, and marketing professionals who sold enterprise document services that generated $100M in revenue.
Xerox Corporation, AMTX, Inc., a wholly-owned subsidiary, President/CEO
Responsible for all support services of project and product development, marketing, sales, finance, operations, human resources, and legal. Increased revenues 100+% along with profit-before-taxes and a year-over-year average of 50% reduction in unit production costs. Awarded ISO 9001 & QS 9000 certification for quality.
CITIBANK/CITICORP, Vice President, Residential Mortgage Marketing Department
Achieved and maintained the number one market share lead in all four major Upstate markets through product, advertising, sales, service, and training.
- MBA, Marketing, St. John Fisher College, Rochester, New York
- BS, Psychology and Sociology, Rochester Institute of Technology, Rochester, New York
- Executive Development Program, Harvard School of Business, Cambridge, Massachusetts