Kismet Toksu

Experience

Candor Consulting, President & Sr. Advisor
Partnering with senior executives to architect and implement high-impact strategies that drive sustainable organizational growth. Focus areas include developing innovative solutions to address major healthcare risks and improve outcomes; leading transformational change; optimizing strategic partnerships; integrating services and partners; and expanding the reach and impact of emerging healthcare ventures.

University of Pittsburgh Medical Center (UPMC), President of EBenefits Solutions, LLC, and Vice President of Workpartners
Oversaw all aspects of EBenefits Solutions, LLC, including financial performance, compliance, operations, partnerships, product development, customer relations, and team leadership. Leveraged a highly matrixed organization to efficiently integrate and utilize shared services. Served as secretary and board member, ensuring strong corporate governance. As Vice President of Workpartners, played a key role in advancing the Human Capital Management strategy by driving improved outcomes, enhancing user experience, reducing stakeholder costs, and expanding growth opportunities for both internal and external clients.

Candor Consulting, President
Led the consulting business's growth by acquiring new clients, accurately scoping projects, and managing consulting engagements from initial definition through successful delivery. Key consulting engagements from initial definition through successful delivery. Key consulting project achievements include launching a portfolio of consumer-directed healthcare plans; directing the strategy and implementation of the nation's first private insurance exchange for active and retired employees; selecting strategic partners; executing complex, large-scale implementations; and developing marketing initiatives focused on consumer engagement and business expansion.

Optum Health (UnitedHealth Group), Sr. Strategy Consultant
Served as the consumer-directed healthcare strategy SME and supported United Healthcare's deliberate move toward "members as consumers." Delivered market repositioning, product portfolio optimization, new market entry, and health support strategies and tactics for internal and external customers across industries.

Education

• MBA, Healthcare, University of Pittsburgh, Pittsburgh, PA
• BS, Business Administration, University of Texas, Dallas, TX
• Six Sigma Black Belt Certification, University of Pittsburgh Medical Center (UPMC), Pittsburgh, PA