Creating the Customer Experience
This week we start our Summer Look Back Series with an episode that was originally posted last fall with Jennifer DiMotta, who talked about the changing landscape of retail, and the way retailers are working to connect with their customers in a variety of ways. DiMotta is Vice President, Digital and Omni Channel for Blue Mercury, a leading luxury beauty retailer. She talked about creating the customer experience. Please enjoy our conversation from last November with Jennifer DiMotta.