Raymond A. Mason School of Business
William and Mary
William and Mary School of Business
Rajiv Kohli

Rajiv Kohli

John N. Dalton Memorial Professor of Business

Area : Operations & Information Technology
Phone : (757) 221-3267
Email : [[Rajiv.Kohli]]
Office : Miller Hall 3031-A
Webpage : {{}}


Rajiv Kohli is the John. N. Dalton Professor of Business at The College of William & Mary. Dr. Kohli received his PhD in information systems from the University of Maryland, Baltimore County. He has taught at the University of Notre Dame, Lehigh University, University of Maryland College Park, and University of Maryland University College where he was awarded the Teaching Recognition Award. Studies have ranked Dr. Kohli among the top 20 MIS researchers worldwide.

Dr. Kohli has held visiting positions at the MIT Sloan School of Management, National University of Singapore, City University of Hong Kong, as an Erskine fellow at the University of Canterbury, New Zealand.  He was a visiting Gillings Fellow at the Judge Business School, University of Cambridge, England.

For over 15 years, Dr. Kohli has worked or consulted with IBM Global Services, SAS Corporation, United Parcel Service, Encana Oil & Gas (USA) Inc., AM General, MCI Telecommunications, Westinghouse Electronics, Wipro Corporation and Godrej Industries, in addition to several healthcare organizations. Dr. Kohli has served on the Board of Trustees of The Montessori Academy at Edison Lakes, Mishawaka. Prior to joining full-time academia in 2001, he was a Project Leader in Decision Support Services at Trinity Health.

Dr. Kohli's research is published in MIS Quarterly, Management ScienceInformation Systems ResearchMIS Quarterly ExecutiveJournal of Management Information SystemsJournal of Operations Management, and Decision Support Systems, among other journals. He is a coauthor of the book The IT Payoff: Measuring Business Value of Information Technology Investment, (2002) published by Financial Times Prentice-Hall. 

Dr. Kohli has served as a Senior Editor for MIS Quarterly and as a member of editorial board of several international journals. He has also served as a guest Senior Editor for Information Systems Research special issue on healthcare and a special issue on Cocreating IS Value for MIS Quarterly.

Dr. Kohli is a honorary Fellow of the Cambridge Judge Business School and a Research Associate at MIT Sloan Center for Information Systems Research.

Recent Publications

Salge, T.O. Kohli, R. and Barrett, M. Investing in Information Systems: On the Behavioral and Institutional Search Mechanisms Underpinning Hospitals’ IS Investment Decisions, MIS Quarterly, (Forthcoming)

Thompson S., Kohli R., Jones C., Lovejoy N., McGraves-Lloyd K., and Finison K., Evaluating Health Care Delivery Reform Initiatives in the Face of “Cost Disease” Population Health Management (Forthcoming)

Menon, N. and Kohli, R. (2013) Blunting Damocles’ Sword: A Longitudinal Model of Healthcare IT Impact on Malpractice Insurance Premium and Quality of Patient Care. Information Systems Research. 24(4) 883-905.

Devaraj, S. Ow, T., Kohli, R. (2013) Examining the Impact of Information Technology and Patient Flow on Healthcare Performance: A Theory of Swift and Even Flow (TSEF) Perspective. Journal of Operations Management, 31, 181-192.

Grover, V. and Kohli, R. (2013) Revealing Your Hand: Caveats in Implementing Digital Business Strategy. MIS Quarterly, 37(2) 655-662.

Gholami, R. and Kohli, R. Review of Information Technology Value Research: A Triple Outcomes Perspective. Wiley Encyclopedia of Management, Editor-in-Chief: Cary Cooper. Volume 7 (Editors Straub, D. and Welke, R), Management Information Systems: Business Value of IT. (in press).

Hoadley, E. and Kohli, R. Business Value of IS Investments. Chapter in Computing Handbook Set. Information Systems and Information Technology. Section 9, Volume 2, Publisher: Taylor and Francis, Editor: Heikki Topi. (in press).

Yao, O., Sherer, S., Kohli, R., and Cederlund, J. (2013) Learning Curves in Collaborative Planning, Forecasting, and Replenishment (CPFR) Information Systems: An Empirical Analysis from a Mobile Phone Manufacturer, Journal of Operations Management, 31, 285-297.

Kohli, R., Devaraj, S. and Ow, T., (2012). Does Information Technology investment influence a firm's market value? The case of Non Publicly Traded healthcare firms. MIS Quarterly, 36(4), 1145-1163.

Grover, V., and Kohli, R. (2012). Cocreating IT Value: New Capabilities and Metrics for Multifirm Environments, MIS Quarterly, 36(1), 225-232.

Kohli, R. and Johnson, S. (2011). Digital Transformation in Latecomer Industries: CIO and CEO Leadership Lessons from Encana Oil & Gas (USA) Inc., MIS Quarterly Executive 10(4), 141-156.

Sherer, S., Cederlund, J., Yao, O., and Kohli, R. (2011). Do Cultural Differences Matter in IT Implementation? A Multinational's Experience with CPFR, Journal of Global Information Management 19(4), 1-17.

Fichman, R., Kohli R., and Krishnan, R. (2011). Editorial Overview—The Role of Information Systems in Healthcare: Current Research and Future Trends, Information Systems Research, September, 22, pp. 419-428

Kohli, R., and Straub, D. (2011). Editor’s Comments: How Reviewers Shape : A Primer for Reviewers and Editors, MIS Quarterly, 35(3) September, pp. iii-vii

Barrett, M., Velu, C., Kohli, R., Salge, T.O., and Simoes-Brown, D. (2011). Making the transition to collaborative innovation: Issues of readiness, trust and governance, National Endowment for Science, Technology, and the Arts (NESTA) UK. Business Briefing Report, March.

Salge, O., Kohli, R., and Barrett, M. (2011). Patterns of Technological Search: Institutional and Behavioral Triggers of IS Investment, Academy of Management Annual Meeting, August 12-16, in San Antonio, Texas. **Winner of Best Interactive Paper Award**

Areas of Interest/Expertise
  • Healthcare Information Systems
  • Business Value of Information Technology
  • Innovation with IT