Jeanne Wilson received her Ph.D. in Organizational Behavior/Theory from Carnegie Mellon University. Her research focuses on new organizational forms, particularly distributed work groups. She just finished a year-long longitudinal study of the development of trust, cooperation and performance in co-located and distributed teams at a multinational bank. She is also involved in ongoing studies of knowledge transfer in teams that cross organizational boundaries, attributions about performance in international project teams, and the development of shared mental models in software development teams. This work is supported by grants from the CitiGroup Behavioral Science Research Council, the Carnegie Bosch Institute and the National Science Foundation. Prior to returning to pursue a Ph.D., Jeanne spent thirteen years in consulting, including a stint as a vice president for organizational change consulting. Her clients included Saturn, Unisys, Subaru-Isuzu, Becton-Dickinson, International Paper and GenCorp. During this time, Jeanne published four books for practicing managers, two of which were business best sellers.
Areas of Interest / Expertise
- The effects of distance on work relationships
- Virtual organizations
- Shared mental models in teams
Recent Publications
Wilson, J., Goodman, P.S. & Cronin, M. Group learning. In press at: Academy of Management Review.
Cramton, C.D., Orvis, K. & Wilson, J.M. 2007. Situation invisibility and attribution in distributed collaborations. Journal of Management, 33, 525-546.
Wilson, J.M., Straus, S.G. & McEvily, W.J. 2006. All in due time: The development of trust in computer-mediated and face-to-face groups. Organizational Behavior and Human Decision Processes, 99, 16-33.
Jelinek, M. & Wilson, J.M. 2005. Macro influences on multicultural teams:
A multi-level view. In Shapiro, D.L., Von Glinow, M.A., & Cheng, J.L.C. (Eds.) Managing Multinational Teams: Global Perspectives. Oxford: Elsevier/JAI, p. 209-231.
Espinosa, A., Cummings, J., Wilson, J. & Pearce, B. 2003. Team boundary issues across multiple global firms. Journal of Management Information Systems, 19, 157-190.
Goodman, P.S. & Wilson, J.M. 2003. The changing nature and role of teams. In T. Kochan, R. Locke & D. Lipsky (Eds.), Negotiations and Change: From Workplace to Society. Cornell University Press, p. 70-93.
Levesque, L.M., Wilson, J.M. & Wholey, D.M. 2001. Cognitive divergence: The development of shared mental models in software development teams. Journal of Organizational Behavior, 22, 135-144.